Customer Ratings & Reviews

Perfect service no bubbles on install would do it again

I would give her a 10 if I could. Very patient and knowledgeable and I would not hesitate to call again. I was called before she arrived between the designated time. I had a ring doorbell wired and it took a very long time to boot up. She was very patient and helpful thru the process.

It was very nice to have a Best Buy tech replace the protective glass on my phone! Professional, speedy and friendly

I absolutely love this service. I’ve had at least 2 glass screens replaced on 2 different phones and each time it’s done quickly and they clearly have done it several times because it was done neatly. No bubbles and they lined it up perfectly. I would recommend this service 10 times out of 10.

The tv working perfectly no issues quality picture

Good job installing invisible shield screen protector on iPad Pro. Worth the money to save the hassle of trying to do it ourselves. Stayed open a few extra minutes to install this as we purchased it just before closing time. Thanks for going the extra mile Geek Squad at West Des Moines store!

Ryan provided world class service with my iPho! Very knowledgeable and helpful. He’s an amazing contributor to the growth and success of Best Buy.

The gentleman that installed my screen protector was quick and friendly, and answered every question that I could come up with. Definitely worth paying for!

It was installed by staff. The work was done quickly and well. It has performed well and protected my phone over many drops and crashes.

Best Buy does an excellent job of installing these on your phones! Their customer service and process of purchasing and installing them are excellent!

great service my wife was very happy the representative was very helpful thank you!!!

After buying this product you should have the Best Buy employee install it on your phone. By doing this, the product is warrantied and if there are any problems (phone screen cracks, the shield wears away) it qualifies for a free replacement.

Fast & friendly installation of my screen protector. Installing screen protectors is not my favorite thing so I’m glad that this service is offered. The installer found flaws in the glass of the first two protectors and he preserved and the third time was the charm!

The tech staff mounted the phone within the Otter case (as well as the protective shield) so the phone looked like the case was made for my phone.

The geek squad service was very helpful and fast. They were in charge of putting my screen protector and they couldn’t have done it better, no bubbles or dust on my screen, the best service!

Service was quick and very helpful going above and beyond

Expensive watch so I felt it needed a screen protector didn't want to screw it up so I had the tech there at the store do it. fast amazing accurate phenomenal job trust them they do good work they do these things all day every day so they're very good at it.

Whoo hoo love the customer service and they are really helpful when I am not able to find a product for my iPhone

Agent was very prompt with his ability to assemble the shield on the watch and professional with his knowledge of the rest of my purchases.

Great service, timely response knowledgeable, love