Customer Ratings & Reviews

My screen protector is always put on properly! Geek squad installs the screen protector super quick!

Very professional and courteous Fast replacement of my cracked screen protector

The agents were very friendly and replaced the screen protector perfectly and quickly. Thank you Geek Squad!

The agent installed my screen protector and phone case with care. Great job.

I had my Samsung Galaxy S23+ screen protector installed at Best Buy, and the experience was fantastic from start to finish. The staff at the mobile precinct were professional, knowledgeable, and super friendly. They took great care during the installation—no bubbles, dust, or misalignment at all. It was done quickly and with precision, and they even walked me through how to care for the screen afterward. I really appreciated the attention to detail and customer service. This kind of quality is why I keep coming back to Best Buy. Highly recommend their in-store install service!

The glass cover of my new phone was perfectly installed. So quickly too. Looks great.

This young lady was bomb! Had a great time picking out my phone. She was knowledgeable and solid with her facts and recommendations.

Agent was helping another costumer, I walked up to wait my turn and the agent asked for the product and started working on it at the same time he was help the other, also ways great.

My Tech Cat executed an exceptional glass shield/screen protector installation in mere seconds. The visual quality was outstanding on my mobile device. It appears as though no substance was applied. She suggested that if I had applied the shield after setting my fingerprint, I might encounter issues with my device failing to read or accept it. In this situation, I would need to reset my fingerprint. However, by her installing the shield to my new phone's front immediately after unboxing, my fingerprint now activates my phone seamlessly.

Love the Geek Squad. They have provided great service, very reasonable on non-warranty items. Have been very helpful in solving problems and setting up new products especially new mobile phones, watch, etc. Very helpful even with just general questions.

I hate trying to put the little shield on phone screens. The Geek Squad did a great job no bubbles.

Very knowledgeable and was quick to help with what I needed. During all of my visits Geek Squad has never failed my expectations.

The employees at the store are second to none be have great customer service and are very helpful and to top it off do an excellent job replacing my mobile Shield

This crew are top of the line the most accessible, helpful and doable to reached for help

I always mess up the install when I put screen protectors on myself. Installed perfectly and for a good price. Techs were very courteous.

The agent quickly and carefully put the shield on my phone. Still a few bubbles, but better than i couldve done.

When my screen protector had bubbles at first, they had absolutely no issue trying to fix it as much as possible and wouldn’t stop until it was to my standards. Would use this service again!

I purchased the Mobile Shield installation service on 07/22/25 at the Grand Parkway store. The Geek Squad team made the whole process fast and hassle-free. They were friendly, knowledgeable, and explained everything clearly. My device was set up and protected in no time, and they made sure I understood how everything worked before I left. Excellent service — I’ll definitely return for future tech needs!

Great Geek Squad service experience. The team was professional, knowledgeable, and helped resolve the issue quickly. Very satisfied with the support provided.

Very helpful, approchable & knowledgeable of the products, he knows what he’s talking about! He has great personality too & very approachable! He goes over & beyond to give good service to his customers! He helped us w/ all that we needed! It was a very pleasant experience for us! Thanks much! You’re the best!