Customer Ratings & Reviews

The agent installed screen guard on my phone and I was very pleased with the quality of service

Really good they Always fix my phone screen I’m happy

The Geek Squad is always very professional and capable of providing you with the necessary information tools and equipment

I came into the store to update my iPhone 6 to the iPhone 13 Pro Max and Jerry did everything possible to ensure I was comfortable with my purchase, as well as assisting me with the necessary accessories to get me started.

Best buy techs are awesome! Gentleman who installed phone shield explained process and warranty!

India put my Zagg glass protector on my Samsung phone and did a great job. She is always my go to person when I go to Best Buy Geek Squad in Chesapeake Store on Portsmouth Blvd if she is available.

My agent at the geek squad told me that if they put the shield on my iPhone right after removing the broken one, there might be a bubble in the shield. Nevertheless, because I had a little trust in my ability to put the shield on correctly, I asked the agent to do so, and she did a perfect job!

Still looking good. It didn't take long to install

I'm not any good at installing the shatter glass. Geek squad does it easy, fast, and no little air bubbles .

Depending on the service it can be pretty quick or in detail. Ive lucked out with most of my in store services have been simple like a radio install or screen protector..

Geek squad is the best home tech service their is and very friendly and helpful they came over very polite and fixed my washer issue love this guys and woman employees.

The service rep was great they took care of installing my screen protector. The long wait was the hardest part of the process.

excellent service, they got me in and out of best buy before i found a seat in the waiting room. I Would definitely come back

They always provide excellent service and make the trip into the store worth it! I am terrible at installing those shields.

Fantastic experience, replace my screen within 45 minutes and was upfront on all costs. Screen works like new

It’s worth it! Even if its easy to do yourself nowadays, I still like to know if a bubble won’t disappear theyll fix it for me.

I purchased a protectant shield for my iPad and it was perfect. There are no bubbles and I don’t have to worry about my screen shattering.

The employee who installed my screen protector was quick and efficient as well as polite

The agent put the screen protector on my phone with ease and let me know to wait to put on my phone case later to ensure the my screen protector would not come off.

The service is really good very professional people