Customer Ratings & Reviews

Staff at My Best Buy Store are beyond pleasant and helpful in guiding customers to what works best for any item. If it is not their area of expertise, they call for more knowledgable staff person to assist me...

I love the convince of "expert" install but more importantly replacement guarantee. Most have old screen so don't toss it.

Have used the Geek Squad’s services a couple of times now and I highly endorse it. Their professionalism, knowledge, and willingness to listen to the questions and needs of the customer is impressive. I will have no issues with calling them in the future and utilizing their excellent services in the future.

The technician was very helpful, skillful and transferred all info onto my new phone for free after speaking with his supervisor. I thought was included in new phone purchase but not.

It Helpful,I used several times electronics specifically my laptop,Bluetooth parrot and extera they fix and replace it I appreciate and encourage people add Geek squad program strongly Agree.

Excellent service! No matter how big or small the job is!

I bought the lifetime guarantee on the phone shield. The glass breaks, but the phone glass is okay underneath. It’s been replaced twice. The second time, I had to go to the customer service desk and wait 20 minutes and have them charge me $7.50 to put the glass on the phone.

The store service was great, I had them install 2 screen protectors, both times there were no bubbles or dust.

The screen protector was mounted quickly and efficiently. Stephen, thank you for helping me protect my phone.

Great service, quick and very helpful with all our issues.

Having them install the screen shield is well worth it. If they mess it up, they'll replace it. If bubbles don't come out, they'll replace it. If you have Best Buy Total Tech plan, they'll install it for free!

My phone screen protector installed by a tech was clean. No bubbles and no dust. Professional job!

Everything happened so fast! I did not ask for the name of the tech but he was very helpful and installed the screen protector in no time. I highly recommend this service.

The Best Buy Geek Squad is very knowledgeable and helpful. They work fast and efficiently. Every time I come by their department they work diligently to satisfy my needs. I have never had to wait for too long, they usually let me know what is happening during the process.

Best buy has the best prices and service that you wiil get

The most professional, knowledgeable and helpful service for all your electronic device needs by far. Would highly recommend to all my friends. Satisfaction guaranteed. Once you try this service, you’ll ask yourself why you waited so long.

When I purchased the Zagg privacy and screen protector for my Iphone 13 Pro Max from Best Buy I wasn't charged a fee because I am a Total Tech subscriber. I was happy to not be charged but wondered why there would be a charge?

It seems invisible, yet very protective. Excellent service where they installed the screen protection.

Buying a new phone you will want to have a screen protector on it. Having Best Buys put it on right there in the store is a nice thing to do. This way when you walk out your phone is protected. Took less then 5 minutes to have them put it on and it. And it was perfect.

Super easy and quick installation of my screen protector. Saved me time and frustration and the squad was nice! There were some bubbles but those eased out.