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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6814 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,814 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide excellent service and make the trip into the store worth it! I am terrible at installing those shields.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it! Even if its easy to do yourself nowadays, I still like to know if a bubble won’t disappear theyll fix it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant, Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was kind, and funny, and even showed how to do it myself. But no, I will go back to her again next time. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kody did a great job installing the protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kody took the time to explain how to care for the screen protector in the first 24 hours and how it would work after that time. He was very professional and did a great job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, timely response knowledgeable, love

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charged For Store Bought Screen Saver Istall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen saver was installed by a Best Buy employee. I was charged for the service even though I purchased the screen saver in the store. Also, the after installtion, the screen saver surface bubbled up later that evening. I have been unable to make it stick back down and may need to purchase another screen saver again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put up my TV showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say for the last few years there's never been a moment where I say I'll never use them again. very professional and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QEnH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and no hassles. A total worthwhile spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet job installing screen protector. Very nice and great price. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my iphone screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was helpful in putting my new screen protector on my new phone, even though I was a walk in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of the screen protector was fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great procuct! The shield has protected the investment I made when I purchased my new phone. The Geek Squad was professional, fast and courteous! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love computer servicing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to have my computer fixed remotely. The only down side is they don't notify you if your auto payment doesn't go through and then you have no service! I would have told them to rerunor given them another form of payment! :( So be sure to check monthly if you buy this service!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the top level of geek squad for years. Sometimes when my problem gets escalated to an overseas contact I would prefer to talk to them one-on-one about the issues because often it doesn't get fixed and I have to start all over again with a new agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros do the work for you. Better outcome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the shield for my phones. I prefer to let the pros do it for me as I can be imprecise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 1 week after the Geek Squad put my ZAGG screen protector on my Apple Watch it started to bubble. I tried to push the bubbles out myself, but they kept coming back. I took it back to Best Buy and they replaced the whole screen protector for me. That is service that keeps me coming back to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy associates were very helpful and polite best customer service hands down i would recommend to anyone i was very pleased with their treatment towards customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have them put on your screen protector!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does such a great job of putting on my screen protector for me. It looks perfect, no bubbles or wrinkles. Absolutely invisible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ShirleyG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far being a Geek Squad customer has really benefited me with everything from time to pick up and returns in every way and the service is always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job of applying my zaggs screen protector on for me. The make the process quick and easy.

    I would recommend this to a friend