Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6529 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,529 reviews
  • Rated 5 out of 5 stars

    GR8!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that installed the screen protectors on my phones are as very helpful, friendly, courteous & very kind. She was very sociable & informative. She let us know every step as to what she was doing & also let us know how our guarantee worked on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They instructed me to try and reach Samsung staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squat staff at McAllen Westside Best Buy store consist of well trained staff. They’re friendly, helpful and business like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like the phone shield. I didn't realize a member from the Geek Squad would place it on my phone. I am so glad he did! Great job! :) Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have everything from Best Buy’s and added Geek Squad service to everything . We have no complains and never had a bad experience. Our TV’s were mounted onto the wall by the Geek Squad to a Mobile shield protector installed for the iPad . Geek Squad has never let us down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in a flash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Would buy again and recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Anti-Virus Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a review for Webroot Anti-Virus program installed by the Geek Squad. Webroot is the absolute best anit-virus program I have ever used. I've already renewed it once and will continue to do so unless it is not offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the greatest thing Best Buy ever did for people that know nothing about electronic devices. Will continue to use them. The technician that put my I pad together was great. Thank You Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful !!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung note 10 + from Best Buy and it's really not easy to put the screen protector on 10+. After trying twice outside, I ended up coming to best buy . The service was exceptional and I did get the screen protector set up covering all the edges of note 10 +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer services.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy services. I am happy for my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put on my screen protector perfectly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people put on 2 different screen protectora for me. PERFECTLY straight and uniform on my phone. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best I'm so happy I paid for it. I tried to do it myself and it came out horribly. When I had Geek Squad to it it doesn't even look like I have a screen protector on no bubbles completely perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time i come in the staff is very professional, helpful and knowledgeable. We'll always come to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment for your electronics.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad several times to set up my home internet and when my husband's and my computers were frozen due to viruses. Later, my computer bit the dust and they were able to retrieve the data for me and transfer it to another hard drive and revived my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help with Iphone 15

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful with practical instructions on how to maintain a clean and unclogged phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! They installed the wall mount and TV. They cleaned up after completion and took all trash away. Excellent customer service. Techs explained the new TV and remote. Never once made us feel stupid or rushed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped pick out a phone for my mom They were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing salesperson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that installed this screen saver was amazing. She was extremely helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all the time we come to Best Buy when we needs help customer service doing great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone shield for my cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad put my phone cover shield on. I was happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a excellent job on installing the screen protector on my watch. Works like a charm. Only thing I would change is the one they put on. Seems to come up while using it a lot. Was installed correctly it just gets used a lot.

    I would recommend this to a friend