Customer Ratings & Reviews

The service was exceptional. The representative was friendly, helpful and efficient.

The associate installed my screen protector and helped me set up my new device.

I have renewed my Geek Squad service for several years now. It’s very comforting to know I can call them anytime and get answers to my questions and get my computer fixed! I trust these guys to work on my products. Great deal

Quick and easy! Perfectly done. Very much appreciated.

For $7 having the Geek Squad put a screen protector on my new phone was worth every penny! The best part….they will replace at no cost, no matter how many times!

Defiantly worth the 10 min wait for it to be perfectly fitted to your phone. No bubbles, no lack of symmetry, could never do it better then geek sckwaad!!!

Had to replace yet another screen protector for my iphone as they keep failing!! The replacements have ALWAYS been free but they made me pay for it saying it was not free so I will NOT be back for another one!!! This one has failed again already!! Service took way too long to replace an iphone screen protector!! It should NEVER take an hour!!

Was very easy for him to install , he knew what he was doing very experience and professional .

They do a really great job at installing! Feels like I got a new phone. Highly recommend

I've had trouble with this type of protector falling off prior phones but this has been a different story. I had Geek Squad apply it and it was a good call!

The agent applied the screen protector for me and did a fantastic job. I had tried to do one myself and screwed it up, so I decided to have Best Buy do it for me. It was a great decision-it didn’t take very long and I was pleased with the result.

Great, fast service to protect my Samsung S24 Ultra.

I went to the Best Buy alliance shopping center. The sales person was helpful didn’t try to upsell me on anything. His installation was perfect no fingerprints no bubbles no dust and if something goes wrong I just bring it back to the store and they switch it out for me.

They installed it on the phone for us. It did the protraction we needed

We took full advantage in the previous 12 months. Moved into a new house and had TV mounted on wall, Apple TV connected, two other TVs connected and they did a great job. Also had 2 computers cleaned up. Very good service and timely.

I legitimately cannot recommend this service enough. Watching the tech put my screen cover on was like watching a fine art ... so technical, and so precise! He took great care in getting the cover on as cleanly and perfectly as I would have liked, without my own headache!

Highly recommend getting phone shield installed with Geek squad. Especially being that they only charge you the first time for installation and it’s free every time after that. Highly recommend!

Love the extra protection on phone screen. Had staff install for small additional fee.

Staff was friendly, helpful & extremely fast installing screen protector

An agent applied my screen protector. They did a good job, but not great. I don't have any complaints though.