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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6537 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,537 reviews
  • Rated 5 out of 5 stars

    Sales staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff in Potomac yard shopping center Best-buy Ladies employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it. When ever my kids crack there screen protector I can go into Best Buy and they replace it for free on the spot! Paid for itself many times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad applied the Zagg screen protector to my iPhone. Great service and great job. Truly appreciate the convenience, availability and overall professionalism of the Geek squad. No job is too big or too small for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went great, very knowledgeable at what they do. I will definitely be using this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is so helpful even just for questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man whom helped me through my purchase was excellent in all hos knowlege he helped 2 of us at at 1 time different issues very smart guy and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable in putting shield on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had one of these shields placed several times on other items and Best Buy does a great job putting it on and it they mess it up putting it on the get a new one and I’m only charged the one 8.00 fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad for best buy. They helped me and I don't know what I needed but he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee was very helpful with all of the purchases we made and installing them on our phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech agent replaced screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone screen protector replacement for a shattered one that did it’s job. Came out great, no bubbles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality - nice item- clear and very well made for phone protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moonbeam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relative quick and seemingly well done protective cover installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing a new smartphone in case u have issues putting on a shield leave the frustration out if you get a small dust particle they can switch it out where you wouldnt be able to. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow that sold me and installed my screen shield for my Samsung Galaxy S23 ultra was great and very kind and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our Microwave, refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic and give them high marks. We have an account with them for fixing our computers, printer, and many other item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, if you feel like your not going to put the screen protector right. Don’t worry geek squad will help and they do it right if they screw up they will just get another one for no charge. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I’m an elite member the $8 charge to install was waived. Very happy with freebie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uncertain about switching to an iphone, but the very helpful agents helped me understand the differences and and the complicated switch from my "antique" android. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred info quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employee was very knowledgeable and listened to our requests for the new iPhone. She transferred information from old phone to new phone quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The friendly folks placed a screen protector on my wife's new iPhone 14 Pro. Quick service and at no charge due to my Total Tech subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad screen protector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. I will use this service every time.

    I would recommend this to a friend