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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 27 reviews

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Rating by feature

  • Service

    Rating 3.4 out of 5 stars

  • Professionalism

    Rating 3.5 out of 5 stars

  • Expertise

    Rating 3.5 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are satisfied with the installation quality of the Premium Appliance Install (0.5 Units). Customers report that the installation worked great. There are currently no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 1 out of 5 stars

    Tv and installation services

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order 2 tv and installation services from january 30 , now march 26 m. I’m not only see my tv but also installation services. Worst services ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is so bad they had to come back multiple times because something wasn’t right each time. They also insist on wearing their shoes and won’t perform the service otherwise which honestly if you’re installing a 15k fridge the least you can do is take off your shoes, wouldn’t recommend nothing really nice about this service was better off hiring separate installers

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    West Coast Appliances low quality customer service and installation for Wolf/Sub Zero

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never installed the cooktop and charged my Best Buy credit card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Pacific Sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed. Waiting for “rescheduling.” Associate said he and manager would get back to me. Pacific Sales San Juan Capistrano

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unprofessional third party company terrible work….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service by West Coast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    West Coast Appliance installation is outstanding! Highly knowledgeable and skilled

    I would recommend this to a friend