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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,394 reviews
  • Rated 5 out of 5 stars

    experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they (he Geek Squad) showed up on time, were knowledgable, experienced, polite, answered all questions, were professional in their technical istillation duties. Everything was installed and functioning at top level when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad Guys - they are fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul helped place my order. He did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could’ve placed my order via online. However I went to NPR FL and Paul helped to place the order. Very efficient. CS was great! I was a GM for Staples had #1 store for many years. I would hire Paul in a minute! Kudos Paul!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got here on time and were very fast. They had to install a wall mount and while doing so made sure to clean up the Sheetrock mess while drilling. They answered all of my questions and it was an awesome experience. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really helpful and professional, hooked up my bose system to use with my DIRECTV remote and showed how to easily go to Netflix and Amazon! They also helped me move my old TV into another room and set it up! Great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to mount my TV and set it up were very professional, really friendly, did a great job with the installation and gave me some great tips for using the TV. Deciding to let them do the install and set up was definitely a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount already on the wall and brackets on TV when they came. Geek Squad correctly put bracket on back of TV and attached it to mount on the wall didn’t take long at all the hard part was already done prior to them coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that mounted and installed my new TV did an excellent job. The work was done perfectly and they thoroughly explained all the controls and made sure everything was working before leaving. Can't go wrong with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very knowledgable but too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The petite man & woman who came out were very knowledable , skilled & very professional. The 75" tv had to be hung abt 4' off the ground. We had to wait abt an hr for another bigger tech to assist with the hanging of the tv after an attemt to hang it with those present failed. The original male tech took great lengths to set up the new tv & nsure I knew how to work the controls so I could enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David is a great technician. Very courteous, helpful and clean with his work. We had an incident with our first TV having a scratch on it after installed. He pointed it out and called the store to secure a remedy. It was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing, very professional job! When I had trouble with sound, they came right back and fixed it, even giving me their cell phone number in case I had more questions. We were impressed and happy with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job. They delivered my TV and sound bar and installed both. The installation was very neat and everything worked great. The squad showed me how to work everything and made sure I understood how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy at Best Buy for good value, but the GEEK SQUAD has helped me many times on my electronics. They have saved me hundreds with their expertise. The set up of the TV went smooth and fast, these people know what is needed and do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely fast and knowledgable in hanging the 65" TV on my wall. They knew the perfect height to set the tv for great viewing and were very neat in the installation. Well worth the money to have the Geek Squad do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer were the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers of our new 65" wall mounted TV were very professional and courteous. They did a great job at positioning and mounting the TV on the wall. Additional they spent time setting up and configuring the TV settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marantz receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job on setup and programming my new Marantz receiver. I am hearing surround sounds like never before compared to the previous receiver. All functions were also programmed into my Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by the Geek Squad rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who delivered and set up this TV was very knowledgeable and adept at what he was doing. The installation was completed in a short amount of time and was very carefully done. His meticulous work was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very much impressed with Aron Evans's knowledge, expertise and customer service. This is the second time we have used geek squad to install and update our home theater system. Can't compliment enough for their professional attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Chris were terrific tech installers of my 85” Wall mount tv. They were experienced, neat and professional. I’ll request them for any of my geek squad needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed an 82” tv for me. I would have done it myself but it weighs over one hundred pounds. I let them do it so if it falls off the wall my wife can blame them. They were very professional and prompt. I will be using them again.

    I would recommend this to a friend