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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,394 reviews
  • Rated 5 out of 5 stars

    Quick and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay ans Robert set up my tv, sound bar and google wifi hub. Answered all my questions and showed me how everything worked. I called after set up with wifi issues and Jay gave me good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out from the Geek Squad just before Christmas to mount my new Samsung TV. They were on time, they were fast, they were efficient, and most of all they were kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv and needed assistance with mounting and setup. The geek squad person who came out could not have been more professional or done a better job. I would recommend using this service anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience when the guy came out and mount it my flat screen on the wall he knew what he was doing very professional gave me some tips and I love my TV being on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very particular significant other, installers were prompt, listened to our concerns and responded with several options for us to consider. When we deceided, they were efficient and neat doing the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed and set up professionally. The remote was programmed and its use explained in non-technical terms where my wife and I understood. Once again Best Buy Geeks SCORE!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that we paid the extra to have geek squad come and install the TV and sound bar. They were quick but made sure I was aware of how to use everything prior to them leaving our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs were awesome. They were on time,polite and thorough. They took the time to explain all installation issues and answer all my questions. Would recommend them and this service unequivocally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professional installer showed up on time, even made a trip back to the store because my cables came up a little short. The end result was neat and clean looking television mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between delivery and installation i was completely satisfied. With there professional attention to detail it was a easy an worry free experience would definitely recommend for any new tv purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Supreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have to say the Geek Squad at Best Buy are kind, smart and reliable. Our serviceman made sure everything was the way we wanted it and stayed to be sure we were confident. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no brainer for me as I bought the Total Tech package and had multiple tvs mounted in a new house. The techs are great and experienced hanging tvs as well as other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come to my house on time and don’t take too long. They tried to sell me speakers and cable for my tv, but I say no speakers because the tv cost a lot of money. I think I might get speakers later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents took time to measure and get our feedback prior to mounting our new big screen TV in the theater room. We were really impressed with their attention to detail, speed and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fast and they cleaned up behind themselves. How rare! They took all the time I needed to instruct me with operation and functions of the TV. Knowledgeable Gentlemen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two great techs to thus job. They were very professional yet very nice to talk with I had never had a TV mounted to a wall These guys did a very neat job. Thanks to Joe and Beau

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go With The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, knowledgeable and knew what they were doing. They kept the work area clean at all times and any debris that was generated during the install, they quickly cleaned up. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth ever penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is well worth the money for non geeks like us. They did a phenomenal job of installing everything and patiently explained it all to us. A follow up r3view would be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very much worth the extra money to have the Geek Squad come install my new TV. They were pleasant, quick, and cleaned up after themselves. Will be using them again on any similar future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup and extremely courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have had a better experience. Old tv removed from my wall mount swing arm and the new tv installed. They also reprogrammed my remote and showed us how everything worked.

    I would recommend this to a friend