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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,394 reviews
  • Rated 5 out of 5 stars

    Best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time the appt was set up the techs kept me in the loop.Tthey set up the cabinet, the wall mounts and the speakers. They then tested each componnet and made sure I understood how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to use Geek Squad installation service for our new Sony 65 inch OLED TV. Very professional team who set up the system without problems and left our room clean and tidy. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, kind and professional. Wore soft boots so my floors didn't get messed up, showed creative thinking and had great ideas for best mounting strategy. Very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're not satisfied until you're satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers are professional, neat and knowledgable. They asked for approval before each step so everything would be exactly how we wanted it to look. They answered every question we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thankful for the geek squad coming out and mounting and setting up my new tv. Two guys arrived on time and were both professional. They made he mount look great, extremely clean. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always request the GeekSquad to install all of my TV's. It's worth the price. They bring it, hang it up, connecting everything together, clean up, and leave. Perfect service especially for larger tv's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Geek Squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who came out to the house were top-notch, very professional, and they knew what they were doing. It was much better than trying to hang the big tv ourselves. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new TV was seamless. GEEKS came in with the new TV; disconnected the old; replaced with the new. Hooked up everything so smoothly. The whole process was seamless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were incredible! They were extremely professional and efficient. They installed 3 TV’s and our surround sound in a timely manner and did a thourough job at that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and what they are talking about. Ask away while you have them to get all the info in your devices and best tips. Very professional and grade A installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too bad all the parts didn't come in the same time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing a few parts of the order when the technician came out. Unfortunately was missing the in wall power source/cord manager which was the main idea of mounting the tv on the wall. Tech was great with what he could control and went above and beyond to accommodate us. Next service call got pushed back. Third time was a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this heavy-duty wall mount installed by the Geek Squad. They did a good job in less than an hour. They also placed my new 65 inch LG TV on the mount. The only issue I've had is that when we pull the extender arms out 100% the TV becomes unlevel by about 5%. So to avoid this situation we only pull the extender out about 85%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can say about these guys. Had a great experience with Edgar and Luis. Good communication skills and very professional hands down. I recommend a promotion for both guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Split the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very thankful that the tech had an optical cable (that we didn’t know we needed) and an alternate bracket (we didn’t know the one we bought from Best Buy wouldn’t work). There were several key features that I wish he would have shown us about the tv...something I thought we were going to get with a Geek Squad installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 7 TVs to hook up at our new home and I would not have been able to do this myself. We are NOT millenials! The tech support person that attended to this was very knowledgeable, professional and courteous and most importantly efficient! Subscribing to the 24 hr tech support saved us hundreds of dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony XBR A1E 65 Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worth the investment. Punctual, clean, and very informative during the setup process. They picked up the old set and delivered the new one without any delay. Great team of folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly techs that came out. They hung my new TV with an existing wall mount I already had. Knowledgeable and fast service, will definitely use Geek Squad service again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in and spent all day here because he was waiting on me to set up internet at the new house. Everything looked amazing, cleaned up all the garbage and installation mess. Top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never cease to be impressed with the skill of the Geek Squad installers. The last three times I have used them were for two TVs and a house wide WiFi system. Perfect every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were fantastic. Did a great job. Everything worked better when they left than I had it. If you buy stereo or TV I would highly suggest that you have them install it.

    I would recommend this to a friend