Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4094 reviews
(4,094 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Computer and printer would not connect to the Internet, in spite of the rest of my devices connecting. I had just moved. They quickly resolve the problem and save the day. They were awesome!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad - printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great, extremely knowledgeable and printer working within 5 minutes.
I would recommend this to a friend Rated 5 out of 5 stars
Printer problems fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came on time and solved all my printing printing issues and sold me a part to help me print that way also
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Howard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was on top of solving my problem. Did I great job fixing my problem.
I would recommend this to a friend Rated 5 out of 5 stars
Getting my new printer connected and working!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The individual did a great job... He took on the challenge of solving my pc issues and solved multiple issues for me. The biggest one was that I had just bought a new printer and could not get it to work. Rahul Singh was the tech rep dealing with my PC issues, and he came through like a real professional which I believe he is.
I would recommend this to a friend- Pros mentioned:Repair speed, Setup
Rated 5 out of 5 stars
Kevin works well with seniors like myself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was punctual fast and set up my printer and computer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Geek Squad took care of the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was to get my printer working. He did so.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad got printer to work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad got my printer to work again and all is right with the world. I visited Best Buy after the worker confirmed the store closest to me had the printer cartridge that I needed .
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad computer/printer assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On two occasions when I have used the Geek Squad in my home, the service was outstanding. The first service was computer related; the second was related to solving a set-up problem with a new printer. Each time, the representatives gave such professional service, and their expertise was excellent. The cost for each visit was reasonable, and the scheduling was easy and the appointment was set in a reasonable time frame.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my printer running again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was amazing. He was very patient and answered all my questions. He explained what was happening and why it was happening. He also gave me info to stop it from happening in the future. Great experience.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
All is good now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is resolved! The Geek Squad Agent arrived on time and fixed the issue and a couple of other road bumps I was experiencing with my new computer.
I would recommend this to a friend Rated 5 out of 5 stars
Geek help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was friendly and efficient and explained how to fix. Even help was very informative and scheduled Geek Squad
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad installed printer. He was efficient,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed hp printer installing the toner and connecting to WIFI.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Greek squad fixed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that looked at my printer got it running until i receive my new printer josh helped
I would recommend this to a friend Rated 5 out of 5 stars
Printers issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, I'm a elderly lady. The gentleman was very patient with me, he resolved all of the issues with my printer, and let me ask questions after question after question and he never complained.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rapid response and Excellent service. Will use again when I need it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent and Fast Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer stopped working, and no matter what I did, I could not fix the problem. I called Geek Squad, and they sent someone out to help me. Jesse gave me a time, and was here when stated. He quickly reviewed the situation, tested the equipment, figured out the problem, and fixed everything within 10 - 15 minutes. What a lifesaver. Can't thank him or the Squad enough.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek agent fixed my printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nam fixed my printer issue easily and offered guidance should I have a problem again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Fixed Printer Issues and Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John Achatz and an associate were able to get my printer back and running again. They were also able to get our television back up and able to view. They checked all four televisions to make sure they were operating correctly. They were very nice and helpful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great. Hats off to the Geek Squad crew for hooking it up and making sure everything works
I would recommend this to a friend
