Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ethan of Geek Squad fixed the issue in no time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Ethan, fixed the computer, modem, printer issue in 15 minutes. I had Geek Squad and ATT out before to try to fix the problem but couldn’t. Ethan got it accomplished!
I would recommend this to a friend Rated 5 out of 5 stars
home owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the repair was quick and easy with no problems,the printer was tested and the printer worked fine with no problems.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
My new HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new printer, tested it, and taught me how to use it. He also had excellent customer service skills.
I would recommend this to a friend Rated 5 out of 5 stars
Gave exact info necessary to correct my problem...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spot on assistance every time, I call, with clear instructions to follow.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad resolved my printer connection issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved my printer connection problems within minutes and also set up my notebook computer with the printer as well as my laptop. Terrific service and very pleasant customer service. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to resolve my issue. And he was professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A wizard !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent visiting my home was polite, efficient and was able to correct the issues I was having with my new printer. Thank you
I would recommend this to a friend Rated 5 out of 5 stars
Great Caring Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd like to recognize the manager of the Racine store (Ms Karwowski) for outstanding customer service. We had an issue and had not been successful in solving when we tried via phone. We stopped in the store and she spent 20+ minutes on the phone on our behalf. She was able to get the issue resolved for us.
I would recommend this to a friendRated 5 out of 5 stars
PRINTER TROUBLE INSTALLATION.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE WITH GREAT EXPERTISE,WILLING TO HELP AND PLEASE TO HELP WITH TECH TERMINOLOGY AND VERY HELPFUL.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer not printing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting a new modem my printer wasn't working. The technician made the correct adjustments & all has worked since. The service was prompt, on time & successful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was fantastic and fixed my printer issue in just one minute.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech's were very knowledgeable and courteous. They were willing to do more than expected.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad fixed printwe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two gentlemen fixed issues with my printer..both very helpful and cordial
I would recommend this to a friendRated 5 out of 5 stars
Geel Squad fixed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleasant and knowledgeable person came and got my printer printing appropriately
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer Paper Jam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived promptly, was very courteous and was able to get my printer up and running in no time. Had a paper jam that I was unable to fix. Thanks so much!
I would recommend this to a friend Rated 5 out of 5 stars
Fix my printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was excellent on phone and in person. Helped with the problem I had fixed it and was explained of what was done. 100percent satisfied customer.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printing from my phone to the printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad worker that came to my house to resolve a problem was very good He solved the printing problem very quickly. He was on time and very courteous.
I would recommend this to a friend Rated 5 out of 5 stars
Teacher not just a fixer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable young man who responded well when I requested that he teach me how he moved from action to action, so that as he advanced, I would be able to navigate on my own to solve such a problem.
I would recommend this to a friend- Pros mentioned:Printer performance
Rated 5 out of 5 stars
Out with the old and in with the new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent recognized that somehow my previous printer was blocking my message to my current printer. He removed the first printer and every thing is now working fine. He also was a very nice agent
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Troubleshooted my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad staff is AMAZING!! So patient and helpful. The troubleshooting via phone was stress free and 1000% resolved. So grateful to them all!
I would recommend this to a friend