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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4 out of 5 stars with 89 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the 325 CSX exercise bike for its ease of use, quiet operation, and smooth ride. They appreciate the simple assembly process and the well-marked screws. Many customers also find the bike comfortable to ride and of good quality. However, some customers have expressed concerns about the seat adjustment mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exercise everyday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike for both my husband and myself…. Easy to use anytime of the day because it’s right in our own home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just what I’ve been looking for! Plenty of resistance levels, able to take iFIT classes, or use it manually at your own pace! Very easy instructions. It took my 11 year old son & I about 35-40 mins to put together while watching Pirates of the Caribbean with my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is awesome. I love it so much. Definitely will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice for us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. We opted to put the bike together ourselves, instructions were easy to follow. The price was reasonably.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this bike. We’ve purchased it twice now and still does not work. First was bought as a gift from another site (not Best Buy) and screws and broken plastic were falling out of the box when opening. We still put it together and were willing to keep but the console cover wouldnt attach on and screen wouldnt work. Still waiting for pickup on that one but decided to buy again from Best Buy. It was delivered and everything was intact so thought there wouldn’t be any issues. Console cover still does not appropriately attach and bike is connected to my ifit account yet shows 0 for all settings when pedaling (RPM, distance, etc). The only thing that doesnt show zero is time but when i think I’ve successfully completed a workout i dont get credit as the bike says 0 distance. Ive tried resetting several times and have been on with iFIT support for days. Sadly i have to return this one also. Guess i wasnt meant to ride a bike!

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Mistyd

      We want to sincerely apologize for the experience you have had so far with this model. Your feedback is appreciated and is being passed on to the appropriate teams. We want to make this right for you and ensure you have a fully working bike as soon as possible.

      Please contact us by sending us a direct message through Facebook, by submitting a ticket at my.iFIT.com or by calling (833) 680-4348. We look forward to hearing from you.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Fan
    Cons mentioned:
    Seat adjustment

    Rated 3 out of 5 stars

    Good for a starter bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: This is relatively cheaper recumbent stationary bike. It is also somewhat lighter than other stationary bikes I have used. It has a fan build into the display with 3 fans settings that are very nice. The resistances are very different (I had a bike years ago that resistance 1-10 were almost indistinguishable). The Bad: The biggest issue was receiving the wrong handle and something else wrong with the seat. The seat does not lock into place and makes extreme noise clanking back and forth as you peddle. The backrest is very upright, which can be somewhat uncomfortable for bigger stomachs (my knees occasionally hit my stomach). The app doesn't let you play your own music while it is open.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Thee

      Thank you for your feedback regarding our 325 CSX Bike. We are glad that you like the fan and the different resistance levels, although we are sorry that you received the wrong handle and that there is something wrong with the seat.

      We want to make sure your bike is working as it is designed to as soon as possible. Please contact us at my.iFIT.com or call us at (833) 680-4348 so we can assist you with the seat and order you the correct handle.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Excellent Exercise Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for my workouts - not too large but well made and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    Love this bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this bike. It doesn’t take up a lot is space and is extremely quiet while riding. The fan is nice feature. I am able to put a phone, iPad, or Kindle on the stand to read while using the bike. We already had Best Buy Total Tech so that paid for delivery and for them to put it together, which was totally worth it. It only took the two guys about 30 minutes. Total Tech pays for itself. The screen tracts distance, calories, time, resistance, pace, mph. There is also a water bottle holder. I have very short legs and the adjustable seat is almost not close enough, but I put a pillow behind me and it works fine. I highly recommend this exercise recumbent bike.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Seat adjustment

    Rated 4 out of 5 stars

    Nice but ouch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid bike, easy enough to assemble. My only complaint is that the seat has practically no padding and is not very comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Seat adjustment

    Rated 5 out of 5 stars

    Great and versatile machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is smooth and quiet and works. Well with your ifit app or simply manually. Only one thing, make sure you are at least 5 feet tall. LOL. This is because the seat will only go forward a certain amount.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 4 out of 5 stars

    new bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the bike for two weeks that's why it get four star's. The bike was easy to assemble with out two people.All hardware was clearly labeled. The bike is quiet with smooth operation. One thing from the manufacturer the seat lock did not work. Five days later the bike was repaired by a technical. The bike is made with quality material's.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Quality

    Rated 5 out of 5 stars

    Nice ride

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly instructions, well made and sturdy. We have been collectively putting 10 miles a day on it for the last 3 weeks and it’s working great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built exercise bike. Quiet and smooth pedaling. Assembling it was difficult! My wife is rehabbing a knee injury and this is smoother than the one at the PTs office.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The indoor recumbent bike is exactly what I was looking for. Smooth. Quiet. Quality seems very good. Delivery was also professional.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Preform Exercise Bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to assemble-took 2 elderly people 2 hours to assemble. It’s quiet when biking and it adjust to at least 6’3”. It’s been handling weight of 250-275 lbs with ease. I’ve always enjoy ProForm’s treadmills. I. He led this one out on display at another store but purchased it from Best Buy because it was $50 cheaper. So glad I bought it. I must admit if you an accord the assembly charge let the store assembly it.

    I would recommend this to a friend
  • Cons mentioned:
    Resistance

    Rated 1 out of 5 stars

    Extremely disappointed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues trying to put this bike together because the instructions are not accurate. We had a couple of video chats with ProForm folks and twice they sent the wrong part. Finally they sent a tech. But it took 6 weeks to get the issue resolved between wrong parts and wait time for a tech. So finally this weekend we set up a workout schedule, etc. starting workouts with resistance at 1 for warmup, ramping up, then down to 1 again for a cool down. The resistance never went down. it is stuck at a resistance where it can't be used. Once again I am on hold for 25 minutes. You can't reach anyone in under 1/2 hour. so sorry that we got rid out our $125 bike that worked perfectly for 2 years. We just wanted something quieter. This bike is really quiet since it's been off more than it's been on.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Prez

      We want to sincerely apologize for the experience you have had with this unit regarding assembly instructions and getting your bike working properly. The situation you have shared regarding the resistance on your unit is uncommon. Your feedback is appreciated and will be passed on to our management teams.

      Your satisfaction with our product and services is very important to us. Please contact us at [email protected] or call us at (833) 680-4348 so we can make this right for you.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use, Fan

    Rated 5 out of 5 stars

    Great stationary bike!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Easy to operate. Had it assembled by Best Buy (saved hours of putting it together on my own). The fan that is on the console is tops!

    I would recommend this to a friend
  • Cons mentioned:
    Seat adjustment

    Rated 4 out of 5 stars

    Good, but not for short people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike was great but I had to return it. I was not able to adjust the seat forward enough for my 5 foot height.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Owner

      We are glad that you found our 325 CSX Bike to be great, but we are sorry that the seat didn’t adjust enough for you. We do our best to design products with a variety of user heights in mind. If you ever need assistance in finding a fitness product to fit your needs, feel free to contact us at my.iFIT.com.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like my bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable, not big and bulky me and the wife like it very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ProForm 325 CSX Recumbent Exercise Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together with 2 people. Operates very well and has good features for the price. Would recomend. Im 6'2 and 250 pounds. Seat is comfortable for my size. Length is good for pedals.

    I would recommend this to a friend
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