Customer Ratings & Reviews
- Model:
- PFEX43921
- |
- SKU:
- 6486760
Customer reviews
Rating 4 out of 5 stars with 89 reviews
(89 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the 325 CSX exercise bike for its ease of use, quiet operation, and smooth ride. They appreciate the simple assembly process and the well-marked screws. Many customers also find the bike comfortable to ride and of good quality. However, some customers have expressed concerns about the seat adjustment mechanism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent device that has really helped me in achieving some weight loss.
I would recommend this to a friendRated 5 out of 5 stars
Fitness 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is tge perfect size & comfortable to use. I would definitely recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Liking my new exercise bike.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far. Seems to work well and I like using it. Looks good and is okay as far as seat comfort.
I would recommend this to a friendRated 5 out of 5 stars
Getting into shape
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to help stay in shape after a shoulder injury and its been great.
I would recommend this to a friendRated 5 out of 5 stars
Recumbent Exercise Bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ProForm - 325 OSX Bike. It has allowed me to exercise better and more often.
I would recommend this to a friendRated 5 out of 5 stars
Home gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and the convenience of having it in my home
I would recommend this to a friendRated 5 out of 5 stars
Nice Smaller Bike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bike. Sure was an upgrade from my old one. Would recommend
I would recommend this to a friendRated 5 out of 5 stars
execise Bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am sorry it took so long to get me where I am love it use everyday.
I would recommend this to a friendRated 5 out of 5 stars
nice bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was a very good purchase. needed to get in touch with ifit for guidance with set up
I would recommend this to a friendRated 5 out of 5 stars
Great recumbent bike for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for some low impact exercise. Works great!
I would recommend this to a friendRated 2 out of 5 stars
Lacks adjustment features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m 5’3”. I moved the seat closest to the pedals & they were still too far. The seat is too hard and slanted back w/o any back adjustments available.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .SueP
We are sorry to hear that this unit isn’t meeting your needs. We do our best to design products to meet the needs and desires of all customers, but we understand that everyone has different preferences.
If you have any questions regarding your bike, we’ll be happy to help at my.iFIT.com.
Thanks! – ProForm – Powered by iFIT
Rated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t suggest anyone buy this bike at no fault of Best Buy it came damaged from the company that make it and just to get it repaired was a hassle and run around from proform until I just had to refund it giving this 1 star is to much
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Hi ThomasH,
Thank you for taking the time to leave us feedback on the issues you have encountered with your machine. We appreciate your valuable feedback and honest opinion as we work to improve our services! You can reach out to us with any questions that arise at my.iFIT.com
Thanks, Proform powered by IFIT
Rated 1 out of 5 stars
terrible to put together and doesnt work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible to put together and doesn't work well do not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No owners manual and no serial number on the machine to register with manufacturer.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .TomJ
We are sorry that you didn’t receive a user’s manual with your machine and that you are unable to find the serial number on your unit. The serial number is typically found on a sticker on the base of the unit. One of our member care representatives will be happy to assist you in finding this and providing a user’s manual. You can contact them directly by visiting my.iFIT.com.
Thanks! – ProForm – Powered by iFIT
Rated 1 out of 5 stars
Not what i wanted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to subscribe to video service for the screen to work
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .LittleSmary
Please know that iFIT is not required in order to use this machine. It can be used in the manual mode by holding down on the iFIT logo on the console until it beeps.
If you have any further questions, feel free to reach out to us directly at my.iFIT.com or by calling (833) 680-4348.
Thanks! - ProForm - Powered by iFIT
Rated 1 out of 5 stars
Displeased Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, set-up recumbent bike was never used because it was wobbly, never level on floor. Although I paid for installation, I could never get an in home appointment to have it adjusted so it was returned to Best Buy.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .GeraldineJ
We are sorry to hear that your unit felt wobbly because it wasn’t level on the floor and that you didn’t receive the assembly you had paid for. It is important for the unit to be properly assembled for it to work as it is designed to.
Although you have returned your machine, if you have questions regarding our products, please don’t hesitate to reach out to us at my.iFIT.com.
Thanks! – ProForm – Powered by iFIT
Rated 1 out of 5 stars
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Came with a busted reed switch and customer support is just terrible. To top it off I have to rent a truck to return it to Bestbuy. Looks Like I got a $450 coat rack and I think I am done with BestBuy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Peddle came off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peddle came off. I thought it was a good deal but other than that it works pretty good. I could exchange it but it was shipped. Best has great customer service. They sent someone out in 2 hours
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Recumbent
We are glad that overall your bike works well, although we are sorry that the pedal came off. It is uncommon for this to happen especially when properly assembled. If you are still in need of assistance, we will be happy to address this for you. You can contact us directly at (833) 680-4348 or by emailing Support@iFIT.com.
Thanks! - ProForm - Powered by iFIT
Rated 1 out of 5 stars
Bad bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used this bike for like 2 weeks and one of the paddles felt off, worst part i paid 299 for "profecional" installation!
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Great
We’re sorry the pedal has come off of this unit and we would like to help you with getting this fixed. Contact us via ifit.zendesk.com, support@iFIT.com, or at 833-680-4348.
Thanks - iFIT
Rated 1 out of 5 stars
Ridiculous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Each delivery the product was either broken or did not work. I missed three days of work during the fiasco
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Will
We want to sincerely apologize for the experience you have had with the delivery of this model. It is very uncommon to receive damaged units but we understand how this can be frustrating.
If you need assistance with your bike, know that we will be happy to help. You can contact us directly at (833) 680-4348 or by visiting my.iFIT.com.
Thanks! - ProForm - Powered by iFIT













