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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the 505 CST Treadmill for its ease of use, quiet operation, and affordable price. Many appreciate its compact size and the inclusion of a fan. However, some experienced issues with the belt, assembly process, and motor, while others reported problems with the incline function. A few customers also found the treadmill to be excessively heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 286 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited to have our treadmill. We have been walking and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been using it almost everyday since we bought it. Awesome quality and easy installation.

    I would recommend this to a friend
  • Cons mentioned:
    Incline

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was delayed! I waited all day only to find out they made me reschedule for a week later. The next week the delivery went well, but the treadmill was broken and wouldn’t incline. The bracket to the display had a broken piece as well.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      JKing

      We are very sorry for the delivery delay on your treadmill and that it was broken upon arrival. It is uncommon to receive a damaged treadmill, we understand how frustrating this can be. Know that we guarantee a working unit upon delivery and will do what it takes to get your treadmill up and running as soon as possible.

      Your full satisfaction is very important to us. Please email us directly at: [email protected] with the personal case ID number: 1-R100653 so we can look into this further. We look forward to hearing from you.

      Thanks! - ICON Health & Fitness

  • Rated 5 out of 5 stars

    Proform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy thus far. We use it daily. I only wish the blue tooth connection would connect via iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home exercise machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth quiet and silent. Best assembled by a professional. Well packaged . Price was rite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for great price assembly was pretty easy. Extremely happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro-form

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for assembly. Fan not too strong but better than nothing. If pause it is short time only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    treadmill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great treadmill. my wife loves it. lots of stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable treadmill! It works great! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the treadmill is amazing, the instructions are a little hard to follow but over all great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Quality Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received treadmill, delivered using a 3rd party agency. Of the two delivery guys, one had his mask on his chin, one had his nose uncovered. Didn't start out great. Once I starting putting the treadmill together I found the right upright was *warped*. It didn't mount properly to the base, and when I finally jammed it in the top doesn't align and I can't properly mount the control panel. Even better. Then, just for fun, I plugged it all in to maybe save a second service call and the panel gets no power at all. Super. Now I have to contact Pro Form, hopefully get them to send a replacement panel *and* upright without having to repack the whole treadmill (at 200lbs, not so easy to do), wait for the parts, then try again. Best case over half a month after purchase I still can't use the thing I paid half a grand for. Completely unacceptable. Very unhappy with the purchase.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Cjthomp

      OH No! We are truly sorry to hear about this experience. Unfortunately, we cannot help with the delivery and installation as they are the 3rd party agency. We suggest contacting their customer service directly and inform them of this situation. This feedback should be important to them. We appreciate you letting us know.

      We can help you with getting this machine in perfect working order. We want you to enjoy this treadmill and all it has to offer. This situation is rare but please know we are here to help you.

      For expedited help, please email us with your Case ID Number (1-R101769) at [email protected] so that we can find solutions for you.

      Thanks! - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Totally worth the money and would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice treadmill and I'm happy. Didn't care for the ifit so I canceled it

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got a chance to use it turned it on and it was making noise then the belt bunched up and folded over... couldn't get an exchange or no one to come out and fix it.... Plus you dont need ifit to activate

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Jazz

      Thank you for your review. We are sorry to hear that you haven’t had the opportunity to use your treadmill yet. It is uncommon for a treadmill to make a noise then have the belt bunch up. We guarantee a working unit upon arrival and will make sure this is fully taken care of for you.

      Please email us at: [email protected] so we can get your treadmill up and running as soon as possible. Your personal case ID number is: 1-R100678. We look forward to assisting you further.

      Thanks! - ICON Health & Fitness

  • Rated 5 out of 5 stars

    Exceeds my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put together and use! EXCELLENT delivery service as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just what i wanted it works for me run on it walk on it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent . Arrived on time no issues. Easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and basic for our home gym, not too bulky but still sturdy

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 1 out of 5 stars

    Broken treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. Belt twisted off after 2 weeks. Been fighting with BestBuy to send replacement treadmill even though under 15 day return policy.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      West1

      We are very sorry that your treadmill arrived broken and that the belt twisted off after two weeks of use. We guarantee a working unit upon delivery and want you to know that we will help make this right to you.

      The quality of products that our customers receive is very important to us. Please contact us directly at: [email protected] so we can make sure your treadmill is up and running as soon as possible. Your personal case ID number is: 1-R100416.

      Thanks! - ICON Health & Fitness

  • Rated 5 out of 5 stars

    Workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and sturdy treadmill. The screen is vivid and large.

    I would recommend this to a friend
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