Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $350.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 965 CT Treadmill for its sturdiness, reasonable price, and easy assembly. Users appreciate the incline feature and the quiet operation of the treadmill.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Rated 5 out of 5 stars

    treadmill

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome treadmill and super fast delivery. Love it and God bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal for a treadmill, Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it's great, would definitely recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality and good price too.............:..,::..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for excercise

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this treadmill is great and cheap for excercise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great free program for a year

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for what you need at home to make exercise

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    before you buy it read the review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty upset that the interface comes locked and you can’t even turn it on until activating it on their website, which their activation process requires you to sign up for the free trial and asks for a credit card number before it will unlock it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    low quality for a treadmill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this treadmill for about 35 days. The treadmill was delivered with a missing arm rail. The belt kept sticking causing a jerking motion if you were walking. The belt didn't jerk when you were running. ProForm went over 30 days without sending me the arm rail and I can't get anybody on the phone. They have terrible customer service. I'm very disappointed because I thought this was a good company, but NO!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Treadmill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish someone could put it together I tried and wasn’t successful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little cheap and wobbly. And no set work outs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this treadmill!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defective (belt speed goes fast slow fast slow). Manufacturer says they will send out part to repair it, but doesn’t know when they will be back in stock. Spent over 2 hours on the phone with BB support only to get transferred three times and eventually disconnected. I ordered on March 31st, and I still don’t have a working treadmill on May 15th. Not acceptable. Highly suggest another retailer and brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    stopped working

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill was useful but it stopped working after a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped working a month after we got it and every time we emailed the company we never got a response. There was no number to call for help. So now it’s just money wasted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powered off for good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it worked for 1 week and has not turned on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmills

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent treadmill. Still working great I will re

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great treadmill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live on the 3rd floor in the building. it may cause to much noise If I buy this?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this treadmill after spending a few weeks trying to decide what to buy. When I purchased it it came to about $650. I wanted a decent treadmill..:not super fancy but at least pleasant to walk on. Here is everything I don’t like: 1. The foot board thing is way too far up on the treadmill. I cant hold onto the handles without kicking it. I’m not that tall I’m about 5’5 I should be able to hold onto the heart rate sensors without kicking it but not possible. I don’t even have long legs! 2. The Heart rate sensors don’t work properly. For example I can hold it 3 different times in a row and have a change of 30 each time! 3. The handles are uncomfortable to hold on the sides. Are They even handles? 4. Feels very cheaply made. All the pieces are so cheap you can tell. I feel like for what I paid it should be better. I would have just bought like a $300 treadmill if I knew it would be like this. The delivery from Best Buy however was excellent and on time. Wish I could return but already assembled at the top floor of my house :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heart rate monitor

    Rated 2 out of 5 stars

    Static shock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this treadmill few days ago and after assembly I started to get static shock when I touch the bar for the heart rate monitor or any thing in the handles. I need help please. We did everything right.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine keeps tripping the circuit breakers (50% of time) Talked to service and they recommended an arc filter. Ordered one and was promised 3-5 days. Its been 2+ weeks and still no part. After contacting the service 3 times I finally received a note that the part had been delayed but no estimated delivery. They had already charged my card which is bad policy.. should not charge until the part is shipped like most companies. NOT A GOOD EXPERIENCE.

    No, I would not recommend this to a friend
Sponsored