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Customer Ratings & Reviews

Model:
PFTL59724
SKU:
6545966
$599.00

Customer reviews

Rating 4.4 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Carbon TL Treadmill for its ease of use, overall performance, and relatively low noise level. Many find the size suitable for walking and appreciate the incline and speed features. However, some customers have reported issues with the belt slipping, and a few desire stronger speakers. A small number of users have also noted the product's heavy weight and expressed dissatisfaction with the customer service experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 398 reviews
  • Rated 5 out of 5 stars

    Sandy's treadmill review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My treadmill is great. I love all the features and the fact that I can also put a book on the front and read while I am walking on it. It is really easy to use and I love the elevation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love thus prdocy and would recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product plus its easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good features. It has long belt and big enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good treadmill, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older model ProForm treadmill (which was excellent until it died after 6 years of ownership) with the subject one. The only negative, so far, is that one cannot utilize the Wifi function to play music via a smart phone (iPhone, in this case). It's only for ProForm's "iFIT" app. No biggy, as earbuds do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working so well and smoothly. A family work-out. $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Just had it for 3 weeks. I like the 18 inch wide tread belt. Thought maybe it would be too small. Glad I went with Best Buy. Customer service and delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great and easy to put together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasnt what she expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife,put together,track is loud and sqeeky the board isn’t what she was expecting which is probably her fault for not looking more but overall hoping doesn’t turn into a dust collector.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Dougie

      We are very sorry that your wife’s treadmill is loud and squeaky. It is uncommon for a new unit to arrive in this condition. We will be happy to look into this for you and get her machine working as it should. You can contact us by visiting my.iFIT.com. We look forward to hearing from you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for our family needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family needs. Very easy to set up .

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 3 out of 5 stars

    Good overall treadmill but a few issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill is overall pretty good, however the belt slips with every step on the slower speeds even after adjusting it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great, delightful, nice, good, cool, tubular

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up instructions were clear and easy to follow. The only negative I'd site would be the necessity to have the iFit app to use for the first time. It's a minor inconvenience but enough of a nuisance to mention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this treadmill for about 4 weeks now and we love it. It took a bit of time to set up but wasn’t too difficult. Would recommend so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, nice and smooth, no problems so far. Only downside is it doesn't have the built in workouts that the old version had. Not everyone wants to pay for a separate app for that kind of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent treadmill and super helpful staff, thanks!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Worst customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service. They never answer the phone in PR stores and when you call US they never know what they have here. Good store but bad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill is durable and good. We bought it from Best Buy and the delivery was very prompt and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need assistance?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can someone assist in how you decrease speed to slow walking speed. I fractured my tibia and need to start withvslow walking speed according to my PT. I just started walking again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is highly durable and works pretty well, i recommend it to anyone trying to get in shape at home.

    I would recommend this to a friend