Customer Ratings & Reviews

Great investment !!! Very easy to use nice preference easy to use

The ProForm is awesome. My wife also loves it. It is easy to put away when you are done.

It is well built and looks good. So far there have been no problems. It was fairly easy to put together

Really good product overall has been with me for a while

This treadmill is very good! Fist it looks very fashion. Then it works very well! I like it!

Garbage! Machine broken down 4 months after I got it. Proform tried repairing it 3 times but couldn't. After warranty ended they basically washed their hands of situation. Terrible company! I'll never purchase anything from them again.

No complaints. Treadmill works as advertised and can hold my weight!

Really good material and really strong I really recommended

Set up wasn’t too bad, works well, has a good stand feature to minimize storage space

I love the treadmill, however, delivery and installation were less than desirable. Customer service from Best Buy was also less than desirable. When it was set up, it was not leveled and I have complained about this several times through reviews and phone calls. On 9-11-24, I called and after being transferred 3 times, I finally talked with Leo at 8:30AM. I explained that I wanted this treadmill leveled because it was rocking and rolling. He told me he would ball me back in 2 1/2 hours with an appointment for someone to come out and level it. Now a month later, I haven't heard from Leo or anyone else from Best Buy. I have been hung up on when I call. I would have to look long and hard before I order anything from Best Buy again.

Excellent performances great for work out at home!

Very useful and sturdy treadmill for the winter months. Great purchase!

Twice was scheduled for delivery. Made arrangements to have someone waiting for hours only to be cancelled twice! Had to pay to men to go to the local store to pick up and bring upstairs. Was told their trucks were broken down and could not fit on the one operational truck.

Rating the treadmill at a solid 4 out of 5, assembling it proved straightforward with clear instructions. It's advisable to enlist assistance for the heavier components during setup. Performance-wise, the treadmill meets expectations with user-friendly controls, a convenient fan feature, and prompt adjustments for both speed and incline. Its operation is notably quiet, minimizing noise disturbance. Navigating a couple of issues, initiating the treadmill requires the Ifit app, and syncing it with my phone posed a minor challenge. Fortunately, resolving this was seamless on an alternative device. At lower speeds, specifically 1.0 - 2.5 mph, the belt exhibited lag, potentially impacting users engaged in rehab or seeking a gentler pace. On the flip side, speeds exceeding 2.5 mph functioned smoothly. A noteworthy detail: when connected to your phone, the treadmill requires the app to be open for functionality. Overall, it's a user-friendly machine. Full disclosure, I acquired this product at a discounted rate in exchange for an honest and unbiased review.

The assembly was easy until the step to install the storage latch. It is already fully extended, and too long to install below the belt. I spent one hour trying to figure out how to install to no avail. Will return it if I still cannot install it tomorrow.

Terrible quality and product. Used twice and it broke

Nice Treadmill but missing bolts on treadmill due to bad QA. I had to reach out to manufacturer to be sent out the missing parts. will take about a week to get them in,

The set up process was pretty straight forward and simple for the most part. It was way easier and quicker with 2 people for sure. I like how the belts starts and stops smoothly and is smooth to run on. I have also really enjoyed having the option of increasing the speed or incline a little at a time with the arrow buttons or you can pick a number and it will get there faster. I haven’t used the fan since it's winter but it’s a great little feature to be able to use during the summer. I think I will enjoy I really like the iFit trial! I’m so used to running without the videos and scenery but it’s fun to mix it up and adds a lot to the run. I enjoy seeing how my pace is ranked and try to improve so it help me push on my runs. Overall, I'd say I'm very satisfied with this treadmill and would highly recommend to anyone. This is an incentivized review.

The treadmill was delivered and I paid for the set up. It doesnt work at all and Ivan (the one that assembled it) left and told my daughter to read the instructions. It doesnt even turn on!!!

Cant listen to my music from my phone. You need two peoplw to set it up