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Your price for this item is $179.99
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The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 410 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the Sport 5.5 Treadmill for its ease of use, affordability, and sturdiness. Many customers appreciate the convenience of the treadmill, with comments highlighting its user-friendly design and simple assembly process. The treadmill's price point is also seen as a positive aspect, with customers noting its value for the features it offers. Additionally, the treadmill's sturdiness and reliability are praised, ensuring users feel secure during their workouts. While there are some concerns about assembly difficulties, belt issues, warranty coverage, the requirement to sign up for iFit, and unclear instructions, the overall positive feedback suggests that the Sport 5.5 Treadmill meets the needs and expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 410 reviews
  • Pros mentioned:
    Ease of use, Fan
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Please read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very heavy and was difficult for my carpenter husband to put together solo. To bypass the IFIT subscription, hold done the ifit button for about 15 seconds! I chose this one due to the fan option and am glad I did. However. The belt width is small and the length feels too long so I would have gotten the next model up with the wider belt if I saw it in person. Easy features and simple to use. There is a small bolt that holds the treadmill up in place but does not seem very sturdy and over time might bust off . This is an overall good treadmill for the price.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Amypie

      We’re glad you are enjoying this treadmill. Sorry the assembly was harder than expected. We recommend two people work together to assemble this heavy-duty equipment.

      If you ever have a question about this unit, you can find helpful resources at ifit.zendesk.com. You can also email us at [email protected] or call 833-680-4348.

      Thanks - ProForm, powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but unfortunately to use it you need to make an account it the ifit app and you do need to pay a monthly subscription, but you can bypass it and you don’t need to pay every month just to activate the smart treadmill, also I was missing parts and even after they sent me the missing parts, they did not send me other of half of the part I needed, overall once you bypass it, you can use it like any regular treadmill. The left handrail in the photo is what was missing, and even after they send me the missing parts they still did not send the bottom part of the hand rail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Treadmill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill! I run pretty much every day and so far i am really enjoying this treadmill. It is very smooth and quiet! Happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I haven’t even connected to Ifit and it started just fine. Incline works good and the machine goes up to 10mph

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely perfect for use. Just little bit time consuming to assembly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spouse and I were looking for a good treadmill. Luckily we found this one at Bestbuy at a good price. So far so good haven’t had any issues with it. Would recommend if anyone is looking for a good treadmill to start off working out from home.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    ProForm 5.5 treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill. Just like the ones at the gym. The person I bought it for was thrilled!

    I would recommend this to a friend
  • Cons mentioned:
    Ifit

    Rated 1 out of 5 stars

    CHARGE MONTHLY PLAN TO ACTIVATE THE TREADMILL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that It has to be activated from iFit website before first use. It gives us 30 Days Trial then we have to choose the plan so It will automatically charge us after 30 days. Imagine if It runs for 10 years then I have to pay $15x120 months = $1800 out of my pocket to run the treadmill. What if I’m not using it for a month or 2. It will charge me still $15/month. So I’m thinking this will cost me fortune if I’m keeping this… That’s why I will definitely return this treadmill.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      CcLL

      We’re sorry for any misunderstanding. You may use this treadmill without iFIT membership. We offer the free trial to allow you to experience the full potential of the system for your fitness efforts. The membership can be canceled anytime.

      Let us know if we can offer any further assistance by emailing [email protected].

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Proform Sport 5.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI. Didn't sign up for IFit. Just held down the IFit button for 20 seconds and it came on. There's also directions at bilt.com on how to put it together. Very helpful. I love it! Just what I needed to walk. Didn't need all the bells and whistles. Speakers aren't very loud but I'll just buy a Bluetooth speaker or turn up Alexa for music. Great value for a sturdy treadmill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid treadmill. The app connectivity is a nice feature and the machine wasnt too difficult to assemble. My only complaint is that the fan went out after 8 months. Tried contacting customer service and all I get in return is automated emails and no help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good treadmill. Very Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Pro Form treadmills. This is a nice treadmill. Not too loud. Smooth track. Fits in tight spaces. You can still use it without IFit even though some features may not work. Overall pleased with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good treadmill but worst customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for a week and I like the treadmill so far. However I could not attach the storage latch and handrail covers as the screws don't go all the way in. Sent email twice with pictures and did not get any reply. Opened support ticket twice and all I got back from them were links to installation videos. Videos did not help with tightening the screws any further.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for the wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it but the wife has and she loves it. Took her some time to put together but said it wasn't too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance you may need indoors. Love my purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst treadmill. I have had service after service issue since purchase and delivery and to add to my angst Best Buy total protection does absolutely nothing to help. Delivery team assembled this incorrectly, missed three delivery repair windows, then after finally “assembling” it still is not setup properly with defects. Best Buy will not fix or help. Leaks oil, arms do not stay attached. Terrible purchase on my part and Best Buy does not stand behind what they sell.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Hi Charles,
      Thank you for taking the time to leave us feedback on the issues you have encountered with your machine. We appreciate your valuable feedback and honest opinion as we work to improve our services! You can reach out to us with any questions that arise at my.iFIT.com

      Thanks, IFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Arrive with electric damages

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sad and happy at same stime 1rst is not same as the picture on the bottom area picture show something diferent 2 second make sure you have a total tech support mine came with electric issues and will be replaced for other one is heavy and strong wood platform i qas thing will be metal platform. I wish to say all details bit by bit. Is strong engine 2.6 fast just press bottom ifit and hold it for 30 sec and you no need to register easy to use .

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Wilo

      We are sorry that the unit you received isn’t the same as pictured and that it arrived damaged. It is rare to receive the incorrect item, we recommend contacting Best Buy to assist further with this.

      If you are in need of assistance with the electrical issues you are noticing, you are welcome to contact us directly so we can help you. You can always find us at (833) 680-4348 or by emailing [email protected].

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, highly recommend, easy to use and easy to install if you follow the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The wife enjoys it. Bit of a setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my home gym. You DO NOT need to sign up for iFIT in order to use treadmill. Works totally fine w/o it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They're good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are divine but it was very easy to install and I'm happy to start running after giving birth to my baby!!!! Thank you

    I would recommend this to a friend
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