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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,596 reviews
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover a MacBook Air that is a gift for my nephew that is a freshman in high school...hopefully we won't need it, but good insurance policy just in case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this protection plan is necessary. I bought a MacBook Air and if someone is going to spend that much on a laptop, I feel that it is necessary to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Needed for Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Apple Care for a laptop is imperative. You never know what will happen while you are out and about. I haven't had to use it....I hope it stays that way.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Glad it lasts so long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it is pretty expensive but I am really glad that it lasts for three years because I am super clumsy and I would hate to have to buy a whole new mac.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    just for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading if I should get this, I decided to go ahead and purchase the extended warranty. Wish I knew I would never need it, but just got it for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buy the Warantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is my daughter's computer (who just throws her laptop into a backpack), we needed the Protection Plan. I'll let you know if/when we need to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Glad it's there for me if I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will have no need for it and the laptop will be perfect but there's always that chance that it could need repair, so it's nice to have the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no Brainer no hassle warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I haven't had to use this yet. I work for a reputable IT service provider and can safely say I have no frustration when working with Mac clients because of this. It covers almost all issues short of mishandling from stupidity. Apple support is domestic and has one goal in mind; making sure you are running again on a mac asap whether it's yours or a replacement. Once your account is created the first time, all information about you accounted device is stored which cuts down on the arbitrary song and dance of providing personal information and 20+ digit serial numbers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With AppleCare I have very little to worry about. A must have for those on the big go during the week. You never know, unless you already know. You know?

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes a load off my mind just knowing my granddaughter is covered by the Geek Squad or Apple if she has problems with her PC now that she's away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    A must for kids laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short of water damage or drops this is a must in our school, students carry devices for 4 years so 3 years of 'warrenty' via a very fast service is essential

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Really makes me feel covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take really good care of my things and really didn't want to spend an extra $250, but I feel much better knowing if something were to occur I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's definitely worth it to get the protection plan - can call apple for support and they are always great to help you out. Just that feature is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have the back up support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that Best Buy always offers support for a new purchase- it shows they want me to be satisfied and have a great experience with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hope I don't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased apple protection just in case something happens to the laptop while I'm at school. Hope i never have to use it, but if I do, I know i am covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan, It will help you in the future in case of something happening. You spent the money to get the computer you may as well keep it protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection that matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit worried about purchasing insurance for my laptop but I convince my self to get it you never know if something happens u want to be protected

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple care is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what will happen to your device, it's always great to purchase Apple care for piece of mind. It covers so much so I won't have any worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Apple Care because you can bring your device in for the stupidest questions, you get what ever it is resolved without an extra dime charged!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Nice piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan for my daughters computer. I bought the plan for my MacBook Pro back in 2011 and I never used it but it's still a nice piece of mind.

    I would recommend this to a friend