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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,596 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a child in college I highly recommend the protection plan just in case the laptop falls off the bed.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Best idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the package for the insurance with my luck I could have walked out breaking this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending the Money on the computer, get the protection plan as well. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for a student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a new college student. Have almost everything that I need for school homework. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Comprehensive coverage at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have not needed to use this coverage, but I'm sure glad that I have it should I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth spending the extra cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you never know when technology will fail you nowadays. don't take the risk and purchase the apple care.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must. I wouldn't buy a computer without it. I have needed it in the past and Apple was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Apple care for your apple products. Apple and Best Buy are so helpful with my new products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended to get the protection plan for a computer. Hopefully I will never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Historically, the Apple service has been helpful and I know that I will use this device for a reason.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no complaints with paying the price for such an expensive laptop. Well worth it one day.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably won't need this warranty as Macs are very dependable but for your peace of mind you can get it. It is very pricey and you may never use it once.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Always consider it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple tries to always take care of their warranty holders. If they can't fix it, they will replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Should be good insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but knowing it is there if something goes wrong is a great comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    For peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any issues which was what we expected, but we got it for the peace of mind factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really helpful i been going only if i have any concerns and they been answering all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Time Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Apple Care before so know how valuable it is to have support or service when I need it!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Applecare Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use AppleCare for this laptop yet, but it's by far the best warranty money can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet for my MacBook Pro, but having this protection keeps my mind at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    PIece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a reason to use this yet, but it is well-worth the price to know that I am covered.

    I would recommend this to a friend