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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,596 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase apple care with a product for those just in case things that may happen

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great protection for Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am relieved that I am protected by AppleCare. It covers my MAC and also a personal computer.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great protection for long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care protection covers many aspects of damage/loss and lasts for 3 years. Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better to be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in Apple products but you never know when something might happen. Now I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase this on all your apple devices. It is a must have for sure!!

    I would recommend this to a friend
  • Cons mentioned:
    Bad luck

    Rated 5 out of 5 stars

    Mac book care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it since I have had really bad luck with my computers but I hope I don't ever need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thankful I got this along with my MacBook in case something were to happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any third party warranty/insurance program. A must have for any Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because you can buy expensive apple products and have a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Son's computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty plan is a must as my son may need it when he goes off to college in the fall

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A plus to get with the apple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hasnt had to use this product as of yet but it feels good to know he has protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad Best Buy offers this option and not just limit it to their own Geek Squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Plan needed for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have peace of mind so I purchased the plan , just in case - price was right !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on keeping your Mac for 3+ years apple care is a must! The last MacBook Pro that I bought was very well taken care of and only had a couple small glitches in the 4 years that I owned it; however it was great to be able to take it in to the Apple Store and have it checked out if I ever had a concern. Apple always fixed the problem quickly and had my computer back to me in a couple of days at most.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with Apple products. Always recommend getting the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on other Apple products and have always been impressed with the support!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection for your mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3-year protection for your mac, even though it does not cover water damage or cracks.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Juat in Case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kind of got you on this one.... like any insurance in life, its just good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care is very helpful because if there are any problems apple care will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Believer in AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase AppleCare for all of my Apple products and have had excellent service when I call. The wait times are usually less than 10 minutes and I like the option of scheduling a call back for a time that works for me. On my most recent purchase of a MacBook Air, the AppleCare representative spent close to an hour helping me migrate files from my MacBook Pro and optimize my Pro in the process.

    I would recommend this to a friend