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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,596 reviews
  • Rated 5 out of 5 stars

    Exellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we did not know how to use the device, we called the support, they were very helpful and walk us through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy apple care for my products. I also got student pricing on this item which makes it even better.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you get an Apple product cause they are so dang expensive, as the subject states this was a no brainer... definitely over priced just as the Mac I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must-have item when you're purchasing any Apple device if you don't get AppleCare you're an idiot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was already on my mac and i was so confused because i though i'd have to call and activate it. awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice plan because if anything happens to the product I baght the store will change it for me any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad that Best Buy sell Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is good, but I love that I can take my MacBook Air to Apple and they will handle the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased a couple of Apple pros now and always purchase Apple care. It is definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a new MacBook user the protection plan helped me connect with AppleCare and got me immediate support!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worth to buy this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought apple care for my mac book pro. I have been using my macbook pro for a year now, there is nothing wrong with the laptop. no crash or anything serious. This apple care cover first 3 years. is it really worth to buy? I am not sure. As far as I have experienced my macbook pro and other apple products, I don't really think you would need to buy one. because Apple products don't usually give issues within first three years. If I could, I wish I can return this. I just want to say, just invest the money on your next laptop, if you are worrying about you macbook won't last long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3year plan for service is a must. Best buy has the Geek Squad which I highly recommend. Totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to Mac ..... Highly recommended :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is a great product but I have been having a few issues and the customer support at apple has been right there to try to help ne with any problems I may be having. .....Highly advised to purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Awesome! Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Mac I ever bought. Always was a PC user. I see the difference that Mac users rave about. I'm converted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must get this. Apple is the best products ever and you must protect it with the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Apple Protection plan is a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I had an Apple store in our town instead of having to go to some other places to get service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend purchasing the protection plan to cover any accidents - better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there right when you need them! I love knowing I have them to back me up when something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when buying for kids. To much money invested and if your don't have then you start all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get apple care for everything. It always covers me and that is special because I am tuff on my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to make sure I get this program when I bought my apple computer and I know I won't regret it!

    I would recommend this to a friend