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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,596 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good to protect my devices from damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not used but good to know I have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Apple user so it's better to be safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have.Than not to have in your bank. Done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it since I bought an open box MacBook at bestbuy. However when I got the activation, the date valid starts the day of my purchase and expires within 3 years. I thought it's suppose to extend to another 3 years after the 1 yr mnf warranty is over?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had never used Apple Care in my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macbook pro owner since 2012, never had to use any type of insurance eventhough I did purchase it. First time I pay for Apple Care and I give it 3 stars for the simple fact that I have never had any experience using this protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for a three year plan....I'm sure Apple can lower the price on this especially when most people never have to use the warranty. Of course, You want to purchase it, just in case of an unexpected incident.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this was really needed, but my 16 yr old daughter paid for this herself. Could save me a headache in the future if there is an issue with the new MacBook Air, as I am a more familiar with Windows/PCS.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 2 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was more expensive than I thought it would be or have had in past on other electronics but what can u do but get it but found out it don't cover much but oh well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Puts us at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont particularly agree with coverage starting while I already have the manufacturers warranty but does cover water damage. Last one we owned got damaged by what seemed like humidity.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 1 out of 5 stars

    good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is what insurance is for because you never know what will happen. Piece of mind. Worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed to buy it to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what may happen when you're using your macbook and carrying it back and forth between home, work, and school. Its good to have a backup in such an expensive investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The dont cover accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda disappointed that it has to be their Apple now. Before it was all in house and included accidents and now it has to be thru apple and they don't cover any mishaps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well on the laptop but the edges can scratch your wrist while typing. It would have been nicer if they would provided soft gel edges or at least rounded them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy protection plans but thought I'd give it a try. I only gave it a 3 star because I won't know if the cost was worth it or not until I use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't had to use it however i've heard nothing but wonderful things from apple care. def a must get when purchasing any laptop/computer from apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t cover screen damage, which is kinda ridiculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan helps with breaks and other issues with the computer. My daughter dropped her computer and the plan covered the repairs! Great value!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AppleCare for my Macbook because it will be used for college the next 4 years and I really don't need to have any downtime!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly Macs don't get viruses or have any issues but it's better to be covered than have to pay for a new one if things go wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No physical protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that everything internal is covered, but it bothers me that they are not willing to protect physical damage?

    I would recommend this to a friend