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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,596 reviews
  • Rated 3 out of 5 stars

    Peace of mind but not a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course the computer should not fail and should be taken care of, so it is an unnecessary expense except for peace of mind.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like how Apple would not let me go through geek squad (geek squad has better coverage). No physical damage covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care isn't really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is good and all but it would be nice if it could cover accidental, at least for the first accident or something

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use it yet, hopefully just the purchase of the plan will prevent the need. Teacher discount is nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got talked into this and never used it. I got another year left. May reach out to learn some new tricks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Long wait times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long hold times, and they don't always know about the installed programs. But I still appreciate the longer warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't use, when needed, was expired. could be priced lower

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware as this AppleCare is Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying the AppleCare Protection Plan if you are thinking that it will cover accidental Damage as it does not. When I purchased this I specifically asked the salesman if this cover broken screens or physical damage like the IPhone AppleCare but BEWARE!!!! It does not cover physical accidental damage. My screen broke and I brought it to Apple to have it replaced and they said it would be $500 plus to replace the screen and I was shocked because Best Buy told me it would be covered when I bought it as that was the only reason I bought the protection plan but it does not cover broken screens or damage. So I give this zero stars if I could based strictly on the fact that I was Lied to by the salesman when I bought it. Love the Mac just not the price to fix and Protsction plan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance as a necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended warranty to get a reduced price on the laptop. Probably would not have purchased otherwise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a really good plan but I have not needed to use it so it seems almost useless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering how muchI spent on the MacBook I thought if anything happens I better get this too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. The product is reliable and meets my needs and expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say it's apple care. They take care of what's wrong and are very polite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with apple products. Because it will fail and you will need to fix it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it just on case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we will not have to use it but good to know we have a back up plan.

    I would recommend this to a friend
  • Cons mentioned:
    Cracked screen

    Rated 1 out of 5 stars

    Probably not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased a Mac book last year. I purchased this plan to cover repairs and was very disappointed when it cost us over $700 to replace a cracked screen because it wasn't covered!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Csse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case cracked around the corners! Other than that is was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful if something goes wrong so you don't have to pay full price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan as a precaution but did not need to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but for the price seems reasonable.

    I would recommend this to a friend