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Customer Ratings & Reviews

Protocol - VideoDrone AP Drone with Remote Controller - Black/Gold-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 652 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 652 Reviews
  • Rating: 5 out of 5 stars

    Great little drone

    Posted
    Steve513
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For what it is and what it will cost you I honestly don't think this drone can be beat. I will go over some pros and cons for potential buyers to review. Pros: -Great flight stability. Remember, this is not a GPS drone and while it will maintain a relatively stable altitude, it will drift. Also don't be surprised when it drifts in the wind even a slight breeze, this is normal. -Drone has three different speed settings. This is particularly good for beginners in that you are able to slow down the control response while you learn. I was very impressed with the speed and maneuverability in high speed mode. The only downside to beginner mode is that the drone was unable to make headway in a breeze in excess of 8-10mph. -The LED lights are just really cool and make it a blast to play with at night. -Comes with two batteries. -The controller is very impressive and is something you would typically see with a more expensive drone. -The protocol website has just about every replacement part available, and batteries are only $10. -Has land/takeoff button Cons: -Battery life, currently I am only getting 6-8 min of solid flight. Wish it was longer. -Camera, while its hard to complain here knowing the price point, the camera is just awful. I didn't buy it for filming so I'm not going to take away from this drone's rating because the camera is bad. -Range, this drone is programmed that when it goes out of range it will begin to slowly land. My typical range has been between 100-120 ft before that happens. I consider the range okay at best. So overall I am impressed, for the money I would certainly recommend this drone. However, if you are buying this to film your vacation or take family photos I can assure you that it is not a good economical replacement to drones made by DJI, Parrot, Autel, ETC...

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    FLY AWAY!!! NON EXISTENT CUSTOMER SERVICE!!!

    Posted
    Craioveanu
    • My Best Buy® MemberMember

    Fun to play when is working. and if doesn't FLY AWAY!!! My son got this on Christmas and we play with it just one time. Was fun and he loved it. Battery gives you 7-8 minutes to play but is hard to close in. Is a decent drone for entry level (kids).....but be aware!!! Second time I used it, the drone was 15 - 20 ft. from me and decided to FLY AWAY!!! I try to bring it back, I tried landing button... nothing work and the drone just disappeared. very high and very far from us. I contacted Protocol ( request # 30665 !!! ....why so many!!!!) but no one answer to my claim online or via 1-800--261-1193 number (left few messages without any success. On Protocol web site they stated that: Fly-aways are not covered by warranty as they are overwhelmingly caused by pilot error. My question is what's happening with these "few" cases when the pilot is not at fault?! .... looks like is still his fault because he decided to buy Protocol drones. This is just my experience with a brand new Protocol drone, fully charged with new battery in the controller. Bye the way, there is no way to make a review on protocol web site.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    bad experience

    Posted
    rahulawale
    • My Best Buy® Elite MemberElite Member

    I bought this drone in a door buster. I got the last piece and the box looked like it was open but they assured me it wasn't. When I took it home, I found the drone was already damaged and the remote control had starches on them. I wouldn't have known if I didn't check some internet videos. The only reason I am giving it two stars was because of the price that I paid. Also the drone was making noise when I took it off the box. when I removed the battery to plug it in, I found a piece of plastic inside the drone. Not happy with the experience at all.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Rocky but love it

    Posted
    Naniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I currently own a Maverick Pro but bought this drone for my nephew. At first I had a hard time getting to drone to simply hover, it would take off quickly in any random direction but after a few tweaks from the remote I was able to get it flying within 20 minutes. I’m spoiled with my Maverick being able to hover at an extra location and maybe expected more out of this one. Tho I only paid $40 for this drone and $1,200 for my maverick. I think it’s the perfect starter drone for my nephew. I wish I could find more batteries as they last less then 10 minutes and take close to an hour to recharge. I would love to know where I could get more batteries

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    You can’t beat the price !

    Posted
    LadyGreens143
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am no drone expert but I have shopped for them and found most of them to be ridiculously expensive. This one is actually priced reasonably and serves it’s purpose. It’s not a fancy drone ! I feel it’s a great starter ! It’s the only one I’ve seen that can be used for fun &/or as a starter to see if this should be a hobby to invest on Before you drop major bucks! For me personally, it’s scary to operate- due to lack of experience with it. My husband enjoys it & is not scared Bc he’s gotten used to operating a drone. It’s a great starter or for some who just wants to play around with a cool toy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good beginner drone.

    Posted
    Viniesplace2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the price, I think it's a good drone for beginners. With the auto take off and landing, it makes for easy control. And it has a camera for stills and video. The only down side is the short flight time, 7 mins. Comes with an extra battery and propellers and guards . I plan on going bigger after much practice with this one.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent drone for the price

    Posted
    Dustin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is far more acceptable to use this for fun than professional reasons. The wind will carry it easily and the battery is a pain to get inside the frame. The camera is quite abysmal, so I definitely do not recommend if that’s your priority. However, if you are looking for something to fly, this drone is quick and agile. I have also ran it into a shed and the ground a time or two and it appears to hold up quite well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great starter

    Posted
    NOTthegamerdad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a great starter drone for my son. It was inexpensive and sufficiently durable for a child to make mistakes on. Easy to operate and stable for in home use my son loved flying this around in the house and taking pictures of family and pets. I do not recommend for flight during a windy day and the drone does not have direct link capabilities to smart phones witch would have been nice. Still the price is unbeatable and now we know for shure that my son likes to fly drones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    BigWeakSauce

    Had this about a year now, great drone overall. It's very easy to fly indoors and extremely responsive which makes flying through hallways and stuff pretty easy. Outdoors however its VERY light weight and gets blown away by the wind so make sure its calm outside and you're away from obstacles. About a year in and it seems like the motors are going bad but they're cheap to replace.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bang for the buck!

    Posted
    TandMsDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the price point, this drone is amazing! It is simple for beginners, to control, and even to take pictures and video. It does take a little hand-eye coordination, but if you practice...it is awesome. I purchased this as a gift for my middle school daughter. She absolutely loves it! It can take a crash or 3 and not have any issues, too! The only drawback - a 5 to 6 minute battery life while flying. :-( For the cost, I would recommend!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for the price

    Posted
    StarLord
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this drone for my son for Christmas 2017 and I only give it a 3 star due to not having spent enough time using the drone yet. What little time we spent with it it worked great right out the box I like the extra blades and extra battery it comes with I found it on sale for a very attractive price $24.99 retail was $79.99 The only thing I didn't like was that it has a 15% restock if returned, but hopefully we don't have to return

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poorly made, poor warranty

    Posted
    Flyboy525
    • My Best Buy® MemberMember

    Fun and easy to fly but company does not honor their warranty. And Best Buy only stood behind this product with considerable argument. When the battery cable came loose, Protocols solution, under the warranty period, was, and I quote, "Can you take it to hobby how to resolder it?" Best Buy should choose better suppliers. I will buy from them cautiously in the future, if at all.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    What a great starter Drone!

    Posted
    DeathB4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I did a lot of research to find a drone for my son. I wanted one that was fun, easy to use, and could take a beating. Well I found it. Great quality for a good price and above all my 8 year old can crash it or fly into walls and the drone just keeps on going. He can also make videos or take pictures as well. The only draw back on the drone is the battery has a short life. But, what a great find and a really fun time!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good starter drone

    Posted
    Alberto
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for fun and to get into flying drones. It’s extremely simple to start up and use for someone who has never used one before. However, the camera quality is really bad it says 720p but doesn’t look like it. The battery does pretty quick also. Nonetheless, for the price I got what i wanted: a cheap starter to get a feel for flying and now onto looking for a next level drone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Issue after issue

    Posted
    MaccG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My son never really got to fly it. Batteries don’t hold a charge enough for it to get off the ground for more that 10 seconds. And every time he wants to launch it he has to unplug and replug the battery in on the drone itself. One battery had an issue where as soon as I pushed it in the drone would come on even when the switch was set to off. Highly unrecommended.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Might be hard to fly at first but it gets better

    Posted
    NavyEmt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Might be hard to fly at first but it gets better. This is my first drone, and I have crashed it a lot but it has not broke. That is a good testament to its build quality. I have found the battery to be lacking with only 5min flight time on a full charge. I have also found the camera to not always work when it comes to saving to the SD card. I would buy it again with these faults because it is fun to fly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It fly's great for 2 minutes!!!

    Posted
    IRONBONE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This drone will take off, hover, & land by its-self; It will do tricks, take video or pics. I always fly it on speed setting 3, & the batteries that came with it last about 2 minutes. Maybe they will send me some new ones now. If it will fly for at least 5 minutes with new or better batteries, I'd recommend it. If its only going to fly for 2 minutes at a time, then I wouldn't waste your money!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The picture quality is horrible on this drone. Also, when you take this drone outside, it is extremely difficult to control and it flies off in a random direction on its own. They provide ways for you to calibrate it but they do not work at all. The battery life is only 7 minutes with a 60 charge time. I would not recommend this product at all. But you get what you pay for.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mid Range Drone

    Posted
    Drax21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Christmas gift for my 12 year old grandson. He was impressed that it has a camera and loved that the controls were slightly more complicated than the tiny toy drones that are commonly sold next to the RC cars in the toy section. It does have a learning curve for a child. I read the whole manual and still crashed it into a wall. Fortunately its also slightly sturdier than the toy drones

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    First Drone Experience

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this when it was on sale around the holidays. This was our first drone experience and we’ve enjoyed it so far. It came with 2 batteries which is nice, because the total flight time for one battery is about 7-10 minutes. The black and gold looks cool and there wasn’t a very big learning curve to figure out how to operate it. My 7 year old figured it out in no time!

    I would recommend this to a friend