Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 726 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 726 reviews
  • Rated 5 out of 5 stars

    GE Kitchen hub installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range hood (GE kitchen hub) installation was great. The technician called 15 min before reaching home. He was able to install an outlet for range hood for additional charge and installed the range hood quickly. It fits perfectly and looks so nice after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen were very professional, knowledgeable and on time. Very please with the services!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended services for future installs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was excellent and installed in a very professional manner. Very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rangehood

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional & installed an outlet as well as the old one was hot wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way installations should be

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the hood was thoroughly professional and pleasant. The techs arrived on time, were cordial, and explained clearly what they were doing and how the range hood would work. It could not have been a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done, took his time to understand the issue and guided us get the job right this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After delivery of 4 ranges to get a one with out a defective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to our house and installed the unit. We’re very super nice, and I would be happy to have them in my house anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. He was very kind and knew exactly what he was doing. He did an excellent job at putting our under cabinet range hood in. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    range hood

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers did a very good job installing this heavy range hood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very professional. They took care of my range hood very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Greek squad agents did a great job with the installation, they were very careful unwrapping, Installing and demonstrated how the applicable works too. They moved our existing appliance to the garage too. Five star service, very happy and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SALESMAN DANTE & FELIX PUTING THE item AT HOME

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SERVICE BY FELIX PERSON PUT THE ITEM AT HOME & SALESMAN DANTE...EXCELLENT EMPLOYEE ...LOVE WHEN THEY KNOW WHAT THEY DOING AND DO THE BEST...I FEEL THIS WAS A EXCELLENT SERVICE... Thanks A Ton!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lawrence Wheeler

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as range install, very good. I really don't have anything more to say, other than my kitchen is now all LG so hopefully they work as well,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I must be crazy as I still use them.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This continues to be the worst experience I have ever had. The product was to be installed in December 2021. Old hood was removed. Installer says we need to have a plug. We hire electrician to put a plug in. Next installer comes and says no need for a plug. Now in April 2021 the range hood does not work. I call BB total tech. First person says they do not repair but only replace but they do not have the item any longer. So I go out and buy a new one from a different store. I call back to get my money back and I am told they will fix it. They schedule a repair appointment and the repair man calls and says they do not work on range hoods. I call his supervisor, leave a message and no one returns the call. I call back and am told they can repair by using the installers. They schedule an appointment. I call back to verify and they say it needs to be someone else. I end up with two appointments for today. One repair person calls and says they do not work on range hoods. I go on line. It says I need to call for an appointment even those yesterday it said my appointment for the installer was between 2 and 6 today. I am now online and they say they will give me a store credit. in the 6 or 7 times on the phone with BB total tech I have been on the phone for over 3 hours. This is such bad customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. O'Donnell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so surprised by the brightness of the 2 lights that projected down on the Gas Range. Easy to use and goes very well with the GE Gase Range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my stove top and vent a hood at separate times were very professional. They did a great job and gave suggestions for cleaning products. Their customer service approach was friendly yet get the job with the customers expectations. I would welcome them into my home for other installations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's In

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers set it up quickly and efficiently. Not happy with the flat black paint.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    installation of range hood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two associates who installed my range hood were very friendly and professional. They finished the job quickly and cleaned up the area, taking the old range hood with them. I would recommend their services to anyone needing an installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative team. Quick efficient and they knew their stuff. We met them multiple times through our kitchen remodel.

    I would recommend this to a friend