Customer Ratings & Reviews

This purchase was problematic from the start. Since the purchase management has listened and responded to the concerns. The product Gas range and hood are affordable but the quality tells you tht it is CHEAP.

Excellent tooth cleaning device. It is easy to install the new tooth brush on your Waterpik Sonic Flosser.

After 11 attempts, BB finally scheduled a competent installer.

Very pleased the guys, did a wonderful job. I’m happy.

All of the installers sent out by Best Buy have been excellent. They arrive on time, are friendly and courteous, and do a great, professional job. Highly recommend!

Love my new Broan range hood. The two installation guys were great and were very professional. Great experience.

The people who installed my hood did a decent job, though I still had to clean afterwards. They were very honest about the quality of the product, which I appreciated.

The range hood was installed with no issues and the installers were professional and experienced. We will definitely recommend Best Buy to friends and family .

The installers were very professional and informative. They were on time and efficient in their installation.

By no means is this installation complete. We had Atif come to our home to confirm the feasibility of installation. At that time we were interested in Samsung 36" 1200 cfm, since it wasnt in stock we went for Zypher 1200 cfm. He assured us the installation will be up to code with makeup vent installed and current width of the exhaust pipe is 8 inches and it will have to be replaced with 10 or 12" - So far so good. We went ahead with the purchase Then Sam came to do a measurement check after we had made our purchase. He told us there will be two additional cuts becasuse Zypher hood is not 36" - OK we agreed to $45/cut, two were required. I asked him about the pipe replacement and he said that will be an extra 125 - 150, depending on the contractor. The Installation team came told us the cuts will be @ $160. After back and forth they agreed and started work. After they installed the hood( without the makeup vent kit) the told us it will make whistling noise. At this point, we were really stumped. I did not think they would install it WITHOUT the makeup air kit. This install is NOT legal and NOT up to code. Now we can not use the hood at all! Absolutely no itegrity and professionalism! We are in a flux and don't know what to do.

Installers were very communicative and addressed any issues before proceeding. Gave us a demo on operation. Very happy with installers.

Sales and Installation representatives were the best I've seen. Can not recommend more highly. Hood is a OK budget product i.e. it's cheap but good for the money.

I bought a Cuisinart Toaster. The toaster is great. I love all the different settings

Two techs installed cooktop and range hood, including removal of old units, in about an hour.

Love my new hood range. Matches perfectly wirh my kitchen The installer was very professional and courteous.

Excellent service, came on time, cleaned everything, tested everything

Did amazing job, Great guys!! Even had to troubleshoot to get it in but they were methodical and efficient!!

Installation was preformed quickly and professionally.

The installation was professional the guys were on time as suggested

They are fully acountable for the service. No finger pointing here. I love it.