Customer Ratings & Reviews

techs were very efficient and knowledgeable. they were on time and answered the many questions i threw at them!!!

Range hood looks great,but the fan really doesn’t do much. It’s very quiet.

Although the installer was unable to install the range hood due my unique electrical situation, the installer was very knowledgeable about what needed to be done and offered good suggestions. He was however, able to install my gas range with no problem and was very professional.

Javier, the installer, was right on time. He got right to work and appeared to be knowledgeable and conducted himself in a professional manner. After insulation was complete, he reviewed all the hood functions with me and provided me with the instruction manual. Offered to take all the packing material with him, which he did.

QUALITY STOVE HOOD , VERY STYLISH , IT MOVED ALL MY APPLIANCES TO STAINLESS STEAL.. THE INSTALLERS WERE FRIENDLY AND PROFESSIONAL, IT WAS MORE MONEY THEN MANY HOODS , BUT WITH IT WHEN YOU SEE IT ..

It's been a great experience every time I've ordered an in-home service from Best Buy since moving to Natomas, and this time was no different. The installation team was very friendly, with a very positive energy. They were also very careful and efficient. The whole process was pleasant and stress-free for me, and I really appreciate the work that these guys do.

The fellows that installed the microwave did a very good job while allowing me to watch and ask questions without complaining. When the installation was completed, they cleaned up their mess

I purchased this range hood to ensure excellent circulation of any fumes that may exist when I am cooking. It has a number of speeds that allow you to choose the amount of circulation you may need. Again a user manual would have been very helpful.... a lot of money spent, they could at least provide a how to do this or that publication. Also since it is a Samsung, it perfectly matches the stove.

You have cancelled this order for me, although you continue to feature it in your ads. I do not understand. !

Sleek design, bright light and a strong exhaust fan! Exactly what I was looking for!

Love my new range hood, its sleek, very nice for the price and looks great in our new kitchen!

Installed and it working beautifully. So glad my husband wanted a hood. Best purchase. Yes microwave is on counter now but I can deal with that. Highly recommend.

I replaced old range hood. The old one worked fine, pero, this one is an improvement.

Prompt < 1/2 hour Professional ..but thought $59.99 installation charge for a $45 part that took this short amount of time was excessive.....and , believe it or not ...range hood did not come with a 45w-60w lightbulb

The product itself is nice. The on-off buttons are hard to find. The 50 w bulbs make the underside quite hot, I've almost burned myself a few times. The installers from Best Buy were quite rude and did not seem familiar with the item they were installing. Im pretty sure they did not insulate the unit properly. They were so unaccomodating that I didnt dare question them about it. I will never again use Best Buy for anything more than in store service.

Perfect products Best performance my sales person Mr.Daniel recommend this product with another appliance’s purchase

Looks very modern and I like the WiFi feature. My daughter liked the piece of mind that she could check remotely to make sure oven or hood were not left on. Read in consumer reports that this was one of the top models.

Quick delivery and install. After using for a few weeks now I can say it works great!

Six speed fan is powerful but with a smooth sounding motor so it’s not noisy. Three light levels. Easy to clean. All that and looks good too!

Delivery and installation job was well done. The range hood look great.