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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 864 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and snug fit offered by the Journey Protective Case for Apple AirPods Pro. Many appreciate the case's quality and available colors, while some find the design challenging to use and the price a bit high. The convenient clip and compatibility with wireless charging are also frequently mentioned positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 864 reviews
  • Rated 3 out of 5 stars

    I bought this for my grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He likes it, but he can't track his air pods when they're in the case.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    A pain to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to fold it down to get to the product. Very clumsy & fiddley. I already have a career, don't need another one. Also it's very difficult to remove the air pods from this. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Clip issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the whole case due to the clip handle braking off!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airports case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great, but you can get a better presentation item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material gets dirty easily. Had to return it after 2 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned immediately after installing. Did not like the way the top piece connected. Required you to fold down the top portion to open the case as if you were uninstalling. Returned and purchased a different type that top was not required to remove to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst case ever. It immediately started to rip on the sides where the silicone peels back so you can pull out your AirPod Pro’s within a week of buying them. Unfortunately my brother passed away right after I bought them and I wasn’t able to bring them back for an exchange or return because I was out of town for over a month dealing with all of that. I have had Airpods for several years now and used the Catalyst brand but Best Buy Recomended this brand when I was purchasing my new Airpod Pro’s so I went with their suggestion. Worst purchase ever!!! DO NOT waste your money on these!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job good its just the way its made is useless.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get your air phones open and out of it. I would not recommend this case to anyone also. Had to return it my husband hated it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Worst product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst design and product!!! It will not work, instead of using this one can keep their AirPods in a locker!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the case for sir pods pro, I couldn't figure out how to use ty gem without Tearing the silicone. It was a waste of money and too late return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke the first week I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip eyelet broke and the actual top tore on me when I fold Ed the item down to get my AirPod out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It holds the case, it's just not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: It comes with a nice belt clip Cons: everything else... The split on the top to peel back the opening is really weird. The cover for the charging port is under this strange hard plastic covering. I had to end up cutting off the charging port cover so I could use it. My advice... Wait for more cases to come out. There is nothing good out there yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Hard to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get top opened and keep open during use i would not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the caribiner part broke off on it and feklnwhile i was walking. im very lucky i was able to find it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a waste of money I don’t like the way it’s come with when you put AirPods in the case it’s very hard to open it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not good is hard to remove AirPods I will not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has poor qualities to it. Accessing your AirPods are extremely difficult and quiet inconvenient.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Takes two strong hands to open it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like what it takes to open it. Takes two strong hands to open it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Bad AirPods case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. Can’t open without taking the whole AirPod case out

    No, I would not recommend this to a friend