Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and snug fit offered by the Journey Protective Case for Apple AirPods Pro. Many appreciate the case's quality and available colors, while some find the design challenging to use and the price a bit high. The convenient clip and compatibility with wireless charging are also frequently mentioned positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 864 reviews
  • Rated 1 out of 5 stars

    Lost my AirPods with this case.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months after i bought, i could already see tears where you would open the case to get the AirPods. The clip area also tore and my AirPods fell and i couldn’t find it. If you don’t wanna end up paying 270 like i did get a better case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Will rip off

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the hanging part will rip off quick . Will not buy this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put 0 stars i would. I bought these case for my husband for Father’s Day gift. And in a couple of days it broke from the case holder and my husband lost the case with one AirPod in it. Worst purchase! Don’t recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Poor design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost impossible to open and get the AirPods out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Broke within a week

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap. The hook hanger broke off within a day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a few weeks and then it broke never spend that money on one again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    headphone case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really care for this case, found a better one on amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rubber eyelet broke after 2 weeks, useless product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case worked fine but the rubber eyelet is not strong enough to carry on a key chain. Putting It on my key chain was a good way to always have the AirPods with me. Without that ability, the case is useless to me. The rubber. Eyelet tore through after about 2 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Best Buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappiest case ever. Don’t rely on the clip to hold up if you work in a real job where they may move a little. Worst decision I’ve ever made to buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case is Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash didn’t even last me that long I dropped my AirPods in the case and the case broke AirPods flew out and broke threw both away now need to buy new AirPods very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible design, barely usable. Would not recommend this at all. the design make it almost impossible to easily get the ear buds out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is bulkly hard to open when installed rubber cover fights you to open to get air pods out charging light hard to see

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though the top is a slide too but it’s not u have to peel it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product was not picked up from me

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never picked up from the Natomas Store. Called and said there was nothing they could do about it, however, was charged and debating the charges now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inconvenient. Have to remove the airpod case from the protective case just to access the airpods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, falling an apart... The hook broke off and AirPod was laying on ground. Lucky someone walk by and ask me was this mind.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this case it wasn’t easy accessible like regular AirPod cases and wasn’t a durable material. I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality rubber. Within one month the sides were falling apart just from being spread to open the case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nooe

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was cheap and tore along the top within a weeks use. I’m disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cost more than it was worth

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not happy with and returned. Found a better one and it cheaper else where. Best Buy did allow return

    No, I would not recommend this to a friend