Customer Ratings & Reviews

Good sound you can use it with eveything , good price

These headphones are absolutely amazing. Love them.

Mic stopped working at day 16 so I could not return it. DO NOT BUY THIS PRODUCT! Flimsy mute button that will break and make your mic not work.

Bought it brand new from Best Buy. Got home and let it charge fully and when I connected it to my computer it wouldn’t stay connected and I couldn’t hear anything out of it

We had to return the original to the manufacturer because it stopped holding a charge after 4 months. They sent a replacement, and a return shipping label, with a couple weeks to return the first set. The replacement, the mic volume would not go up past a barely audible level after a few days, so we have started another warranty claim. Also, with this unit and the original unit, cannot use wirelessly because the audio constantly cuts in and out. It does this les when wired, but much less so. We wish we could just get our money back and buy another model.

I brought this headset for my child for his nintendo switch, it would connect but the mic would not work. We had to return to the cord headset.

These Headphones have a very bad Bluetooth connection that keeps breaking up. other than that defect it's very good, great price, and great wireless and plugged-in connection.

Already starting to have problems I just got them. They are making a crackling noise.

Thw build quality on the headset is decent but the fact that the thx feature is paywalled is ridiculous. Razer synapse also does not work in terms of the EQ, uninstalled, going back to corsair.

Audio was not good. You have to register to activate the 7.1 surround sound. I activated it and still did not like the sound. Wireless was really quiet using the provided adapter and Bluetooth was horrible. Wired was much better but the audio was just not the same. Music sound off, gaming sounds were wat different and I couldn't hear footsteps that I could with my old headset

Been at it for hours doesn’t connect to playstation 5

The headset always disconnects and never stays on the 2.4 settings. It also sounds terrible in the other connection settings. When I try to watch YouTube when they do work, it causes YouTube or any other video to automatically pause so I can’t even watching videos. Probably the absolute worst headset yet. My wife and I have been using razed for a decade so I’m very disappointed in this product.

They arent very good. The THX sounds like crap just like the headphones. I cant hear footsteps when i play games at all they are completely drowned out by other sounds. The Sennheiser momentum 4s are better.

Mic is not good, distorted when you plug it in. Not good unless it’s hardwired and even then , it’s not clear. Microphone is terrible

Can barely hear everything is low and i can't hear like i would love too

The product was damaged and not working out of the box. I bought it new.

For some reason I get connection issues for both bluetooth and 2.4GHz.

The 2022 verizon of this headset is great on all devices, Ps4/5, xbox, pc, and phones. Greatest improvement from razer is usb-c and its sound.

On off button quit working(gets stuck )and I’ve only had the headphones less than a month.

I bought these headphones because the first pair I bought failed and the warranty process with Razer is a nightmare and takes WAY too long. Best Buy wouldn’t simply replace the broken ones even though they were only a week past the 30 day replacement period. Build quality isn’t the best and I’d have to say I’m much happier with the Corsair set I have for my PC. The foam cushion on the headband breaks down too easily also.