Customer Ratings & Reviews
- Model:
- RZ01-03160100-R3U1
- |
- SKU:
- 6395943
Customer reviews
Rating 4.7 out of 5 stars with 842 reviews
(842 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Basilisk V2 Wired Optical Gaming Mouse's lightweight design, comfortable feel, and high-quality build. Many appreciate the customizable features, including the adjustable scroll wheel, DPI settings, and RGB lighting. Positive feedback also highlights the mouse's responsiveness and accuracy. While some users expressed concerns about the software, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No support, Razer admitted defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this mouse for a couple years. Yes, out of warranty I expected. It's been double-clicking for a month now, causing errors in many apps. I tried online fixes. Called Razer support. She told me it was out of warranty. Advised me to try using it without the software (Razer Synapse). I told her I had only installed the software today to try to find a resolution. She said "Sorry it's defective and since it's out of warranty, we cannot help further." Customer service is important. Razer has no offer of help for an admitted defective device. it was comfortable and easy to use WHILE IT WORKED. I guess that counts for something...
No, I would not recommend this to a friendRated 1 out of 5 stars
compatibility are misleading
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace another mouse that is dying. The big reason I bought this is because it was supposed to be Mac compatible. Out of the box you may be able to use it on a Mac, but the software needed to set the buttons to what you want is only available for Windows. What's the point of buying a multi button mouse if you can't set the buttons to what you need? As you can expect, it got returned.
No, I would not recommend this to a friend