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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the BlackShark V2 Pro's exceptional sound quality and comfortable design. Many also praise its long battery life and lightweight feel, making it enjoyable for extended gaming sessions. However, some users mention the price point as a potential drawback, and a few express concerns about the wireless range and software experience. While some aspects require improvement, the positive feedback on audio and comfort is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,936 reviews
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and he likes the coverage and the adjustability of the headset compared to the last set I bought for him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    SO COMFORTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look. So light weight and so comfortable. Sound clarity of the mic could be a bit better.. Overall, it works!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid, having problems after 12 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year they started having connectivity problems with my PC. Other than that they have amazing sound and mic quality. It does come with a warranty through Razer as well.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Wireless function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my gaming laptop that I use on the go or when at work. When I got back and plugged this headset up to my computer using the wireless capability, it was horrible. My sound was very awful and my friends said that it sounded like I was in a fish bowl in Discord. I went in and made sure all drivers were up to date and they were. I had changed some settings to improve the sound on both ends and no change. I then decided to just plug the headset into the laptop using the compatible cord and it was an instant change and sounds were much better on both ends. I still had to change some settings to make the sound better on both ends. Basically the wireless portion of this is horrible. If you are looking for a true wireless headset this is not the one for you.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great on sale

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for Black Friday early sale at 99$ and is really great at that price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software Issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones but the mic quality is lacking a lot, the software Razer gives you doesn't even recognize them 90% of the time but the headphones themselves are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they look & feel great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple pairs of many brands, including Razer, and I really like these the best for comfort and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sons love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love these! We have now bought two pairs of the Razer wireless gaming headset and have had great experiences with both.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Go for the latest version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the mic is terrible, if you can go for the 2023/24 version. I got this because all my setup is from razer, I even tried adjusting the settings on razer synapse but the mic is not good at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loved these. He uses them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds quality, very bulky. Uncomfortable. Had to swap for a new one because the left ear stopped outputting audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset but the beeping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but for some reason keeps beeping. Gonna look into it or return it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headset, but it has an issue where it switches back and forth between audio settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with minor flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! One thing they lack is base, if you turn it up on the sound board and the equalizer you will have a great set of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stormtrooper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great took a few days getting used to the wireless . But these white and black colors match my tower great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, But the wireless does mess up from time to time and cuts out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for gaming if your are not looking to spend a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people were complaining about the battery life and Bluetooth range but I didn't really have any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Black shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are excellent for the ps5 doesn’t work wirelessly for Xbox

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like them!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im confused on the set up process, but that could just be me

    I would recommend this to a friend