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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the BlackShark V2 Pro's exceptional sound quality and comfortable design. Many also praise its long battery life and lightweight feel, making it enjoyable for extended gaming sessions. However, some users mention the price point as a potential drawback, and a few express concerns about the wireless range and software experience. While some aspects require improvement, the positive feedback on audio and comfort is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,936 reviews
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how they were wireless. Wish they would’ve worked with my remote work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Good headset but cheap materials for $180

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the white one. It’s gorgeous. The mic and sound quality out of the box is not impressive, until you tweak the EQ in Razer Synapse. Comfort wise, it’s top notch. However, I wish there are “level” on the adjuster metal wires for earcups like other headsets usually do, to balance both earcups without having to eyeball and check the earcups are actually balanced. But this issue is minor. The big issue is the power button is loose and gives off a rattling noise when you walk or move your head. It’s super annoying. Another issue is the microphone is extremely loose. It bends so easily if you move or shake your head. It does not stay in place. It has a gorgeous design and fantastic EQ options. It’s a shame the build materials are not as great for a hefty $180 headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razer Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this headset. Can hear everything clearly and my friends can hear me without saying "what?" every 5 minutes like with my previous headset. Also really like the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves using these when she goes streaming with her friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved his Christmas gift and tells me how well it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound and easy to set it up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to change from wired to wireless and its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my daughter to use with her Xbox Series S. She loves everything about them, especially the color & style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Must be razer fan to like

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable headset and has a good build quality and style. I was not a fan of the sound at all. It was not the best out of the box and I was not the biggest fan of having to EQ it to be able to hear footprints. I returned this headset and got the hyperx cloud flight s and i couldn’t be happier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Call center rep

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set it perfect, you just have to make sure you charge it. It will keep beaping in your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier w/ quality, range and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. I’ve owned over a driven models over the years from $50 headsets to $900 headsets. Without a doubt the best I’ve used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would change is the aux port location to be more convenient. Otherwise it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 OUDDA 10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 OUDDA 10 still going and best headset I’ve had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear but a little small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel a little small but I have a fat head. Overall, very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Volume is strong and the wireless functionality works well. Some active noise canceling would be the only thing I’d ask for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well what were you expecting?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay while they lasted. Seems like a lot of products that used to last a long time and worked really well are now just expensive let downs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 2 out of 5 stars

    Fine if you don't need a replacement part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset worked just fine until we lost the wireless usb dongle. Unfortunately Razer doesn't have replacements available and Best Buy can't help because they are proprietary. So now it is just another wired headset. Rather expensive for not being able to replace parts. Won't be buying Razer again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why do I have to write review. Just let me rate it and move on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You wont be sorry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones! Been playing with these for a week now and I don't regret it one bit. Under-priced for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Razer, for gaming and it has failed nor dropped a signal yet. Its ok to wear and is pretty durable. If you bare a gamer this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer BlackShark Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer BlackShark is perfect for gaming. Fits well on the ears

    I would recommend this to a friend