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Customer Ratings & Reviews

$129.00
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 832 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 832 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yup

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend better mic than last gen....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Audio Quality Lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for Black Shark V2 Wired but they were out of stock so I went with the wireless instead. Was not impressed at all, audio is coming out very flat I have change some setting around but it is still lacking. I had the wired before this pair however the cable got damaged due to a new puppy in the house. Save your money and get the wired instead, it comes with a sound card that makes this product 10x better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be louder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud, returned them after a week. They are comfortable. Mic is the selling point on this headset but my friends said it sounded the same as my steelseries, for regular game play, get something else

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overhyped headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good. Mic quality is good but the headset is not nearly as comfortable as my SteelSeries Arctis or Razer Man o Wars headphones. The lack of a retractable mic is a negative too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cracking sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes there is an annoying cracking sound . tried everything to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible for the price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ouch. I had high hopes for these things. There are some GLARING issues at the price point this product is offered at. The good. A removeable mic with mic switch. The mic is ok quality for a headset mic. Extremely dynamic sound directions. Ie, you can hear directions super super well with this headset. Sturdy. The bad Build quality and materials. While the outer frame is sturdier than most other razer products, the exposed wire and rough choice of material for the ear cuffs makes for.... a less than pleasant experience. Sound quality. For near $250 after tax the sound quality of this is unacceptable. The lack of built in noise canceling means that any external sound echo's in the cuffs. And louder sounds can even cause echo and rumbling itself. Another massive issue, and the key reason I refunded: The drivers can cause themselves to peak making extremely sharp sounds that aren't pleasant to listen to. Lack of noise canceling. As stated previously. This is a $250 headset WITHOUT noise canceling. If you do a lot of talking, or are in a semi loud environment this headset becomes near unusable as the background ruble drowns out in game sounds. Shocked. Literally shocked. As in the left ear cup shocked me several times in the course of an hour. (This might be a factory issue however.)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing vs Corsair Virtuoso SE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up since reviews were raving about how good the microphone was finally on the latest blackshark v2 pros. Compared to the stellar microphone on the corsair virtuoso se, razers attempt is pretty pathetic. Staticy buzzy sidetone that sounded nothing like me was a persistent issue and my friends on the other side of the discord call noted that I immediately sounded worse. I immediately returned them since whats the point if the upgrade is worse than the prior.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset - a tad bit heavy if you wear glasses. Also gets a bit hot on your head. I use them for 1-4 hours at a time but have to constantly readjust them as they do hurt my head.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not great durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the retention bracket broke on where the headset connects to the band. easily replaced and fixed with a 13 dollar 3d printed part off of etsy but even needing to do that is awful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible build quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic, absolutely horrible build quality, 3 months in and the plastic on the head strap is practically disintegrating...horrendous build quality, if you really want these, get insurance for when they break in a couple months...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not lasted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im getting other pairs ,stop working on 7 months im the only one????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return after one day of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price, with sound quality being extremely poor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Base

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this, there is hardly any base on it. Definitely don't recommend for PS5

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy unless you do a lot of research

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i had done proper research, i even looked on here and everyone said it was a great headset! But i was lied too. Mic isnt bad but way to much base. side tone has white noise EQ settings dont match the other headset, max on the old one is 12 and -12 new one is 5 and -5 so either me and others are missing somethjng or we got lied too… im starting to see a trend and thats old is still better somehow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The sound is so bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to try them out after my HyperX Cloud Alpha’s broke. I cant believe how bad these sound. The sound is muffled, bass is almost not existent or causes distortion. I tried every EQ setting I could think of, Stereo, Spatial Audio, and nothing helped. Also, if you want to use THX, you HAVE to buy an actuvation code. Back to HyperX.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery didnt last at all. Other than that they were good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic and assembly very quick!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid tier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn’t anything crazy and volume is super low

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great mic, alright audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic sounds great, audio on the other hand is ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in two months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May, two months later it was broken. If I mute and then unmute the button feels fine but it won’t unmute me till I power off and back on. Don’t recommend.

    No, I would not recommend this to a friend