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Customer reviews

Rating 4.5 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality, comfortable feel, and very good battery life of the BlackShark V2 Pro Wireless headset. Some find the bass to be less than ideal, while others have concerns about the price, software glitches, microphone recognition, and a potential design flaw. Overall, the headset is praised for its sound and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 835 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Vest microphone quality i have seen

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mic quality i have seen, i work here so i have tried a lot, no issues with connectivity, with multiple preset listening modes with ones for even specific games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Call Of Duty preset very comfortabl not cheap like some head sets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gaming. Very good quality, definitely worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is OK. Not the best although I've found most gaming headphones to have pretty bad audio quality when wireless. But coming off the logitech headphones, these were definitely inferior but didn't want to keep running multiple programs on my pc for different peripherals so i kept these. They work but i would say they're a little expensive for the audio quality you get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing gaming headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a great upgrade for my logitech one! The sound coming out is great, I can hear footsteps more clearly in gamr! My teammates also say i sound much more clear in the mic as well! You can also hook up your phone to it via Bluetooth so when you get an incoming call you can answer it without taking the headset off! Really love this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for new gamers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mic is very good quality but after a couple drops the detachable microphone has had problems and gives a lot of feedback in the party chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONES

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing good sound quality and amazing wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In the zone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could hear every foot step and able to hear my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, they completely exceeded my expectations. The sound quality is phenomenal, with deep, punchy bass and clear, crisp highs. The design is sleek and modern!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works Well For Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and could hear a rat toot in game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and noise blocking.it allows me to only hear what i need without any outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable great sound excelente quality good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade for me and this was a great choice. You can’t go wrong with this one. Great audio and an even better microphone. The UI to tweak the settings is also really easy. Also has great presets if you just want to jump right in without all the fuss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of ysing this headset I have to say the audio quality is amazing and it has one of the clearest headset mixa I've ever heard. It has a ton of equalizer options/settings to customize your audio to your liking. I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    She cant hear a thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to use for school and gaming. The noise canceling feature definitely works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Comfortable, one size fits all, very sketchy mic.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset but the microphone is not very good. Sound quality and bluetooth are the main reasons i got it. But if you are using it for gaming or voice chatting, id recommended getting a stand alone microphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable, great quality & perfect in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, comfortable, wireless. Just wish it had RGB:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset, good mic, clear quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset now for around 2 months and i must say it is amazing. Everything about it beats any competitor out there and i have had numerous headsets now. Clear quality speakers, best surround sound on any headset by far, and the mic beats my blue yeti microphone. 10/10 woupd recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset but hot around the ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is pretty good but with the material it's built with it makes long play sessions hot on the ears. I think Turtle Beach or Arctic Pro Wireless material is better and has noise cancelation.

    No, I would not recommend this to a friend