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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality, comfortable feel, and very good battery life of the BlackShark V2 Pro Wireless headset. Some find the bass to be less than ideal, while others have concerns about the price, software glitches, microphone recognition, and a potential design flaw. Overall, the headset is praised for its sound and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 835 reviews
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Poor audio quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For comfort they are not bad. The connection quality is horrible. I have looked up how to resolve this issue but everything I find is 2 years old and only suggests updating drivers. I have checked using razer synapse to update and maintain the drivers. The audio always sounds like its cutting out whether Im watching a video on YouTube, listening to music on spotify, or talking to people on discord. It all sounds horrible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable but good sound quality great battery life and good mic just wish they were more comfortable or maybe change out the pads and top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Worth the price! Got it as a gift for my grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer Blackshark V2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless so no cables get in your way. Good sound quality. Mic quality is crystal clear. I had a of Astro A50s and the paint started peeling and the plastic broke. RAZER IS BETTER

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible! stay away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very cheaply made, I'd recommend the logitech g pro x wired or wireless way more than this. after about 3 months the brackets on the headband broke, another 3-5 months and the brackets completely fell off, had to hold it together with tape which made them uncomfortable to use 3/10. For the money I can't recommend these at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this headset. Sounds great and battery lasts awhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones For a Great Price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Coming from the Steel Series Arctis Pro's i had my concerns about switching to this brand but they have outperformed all my expectation and i recommend them to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great it feel good sounds awesome and is eastly to use my only problem is it dosent have Awareness mode so it hard to hear when i need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better Blackshark V2 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the EQ customizations and how my voice is heard so clearly through the new mic. I can hear my surroundings so much better than my old, wired headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend 100 percent best one ive had from razer so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headset I have ever owned. Sound quality is great. And its very comfortable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones, some issues here and there nothing you wouldn’t experience any other witeless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great wireless headset. great sound and the batteries last a long time. good range, probably 30 feet or so. only complaint is the fob is fragile and not easy to find a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the Kraken wired and wireless headsets. Audio is superb connection is great.plus the Bluetooth option is great so you can take calls or use music on your phone too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an affordable gaming headset, just pulg and play if you want to adjust setting there is an app you can install in your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth on the ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good omg I love these headphones id buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for PC Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is really enjoying this headset for PC gaming. He wears glasses and says these are comfortable for long wear, the battery lasts nicely and the sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I expected, great product. Very comfortable and light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has very good quality and we are happy to be a member of Best Buy. They are very professional and always have what you are looking for.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Upgrade From Previous Model

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design has a few changes but overall worth the penny, if looking to upgrade headset. This wireless V2(2023) consistently is regarded as the best mid-tier wireless headset.

    I would recommend this to a friend