Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 817 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the BlackShark V2 Pro Wireless Esports Gaming Headset as having excellent sound quality and comfortable fit, with many praising its long battery life. Positive feedback also highlights its lightweight design and ease of use. However, some users experienced connectivity problems and found the price to be somewhat high. A few also mentioned issues with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 818 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Microphone and Battery Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone quality was the only thing holding me back from purchasing the previous version. This updated revision is comfortable, sounds nice, and has a fantastic microphone for a wireless headset. Battery life is also highly improved from the last version. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are perfect for my gaming needs. The quality of these headphones blew me away. They are super comfortable to wear and adjust easily for me. I would highly recommend this headset to anybody looking for a good pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had hyper x, steel series, artics this is by far the best of the best it so loud I can’t even play at max volume, to the customization to sound quality this is the best set I’ve ever owned razor did amazing job with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer Continues to Lead

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer continues to lead the headset market with another great addition to the BlackShark line. First and foremost, this 2023 version makes vast improvements to the mic sound quality. The mic is improved so much that it is now up there with the best of the best wireless headset mics in this price range. I use this headset for work. It integrates well with Microsoft Teams and provides a rock steady connection over 2.4GHz, with the included dongle, for conference filled workdays. Between conference calls, it provides excellent sound quality for streaming music. As someone who listens to music at home through Sennheiser HD6XX headphones and Schiit amps and DACs, I am surprised how good this headset sounds on a 2.4 GHz wireless connection to PC. It is more than satisfactory, perfect in fact, for office music listening. For the other reviewers having issues with connection, I am not sure what they are doing. Perhaps they have interference from WiFi or another wireless device, or are connecting the dongle through a USB hub (which is not recommended), but I have not experienced any connection issues over the 2.4GHz dongle connection. I would recommend using the included USB extension cable to bring the wireless dongle to the top of your desk in line of sight, and that should ensure a solid connection, if you are having issues. Finally, battery life. I have been using the headset pretty heavily for 4 work days and am at 50%, so that's pretty good to me. That is all 2.4GHz. Battery life would probably be even better on Bluetooth, but sound quality both in and out would suffer a bit. For those who haven't experienced the other variations of Razer BlackShark headsets, you are in for a comfortable experience. The entire BlackShark line is incredibly cozy and just disappears on your head. By far some of the most comfortable headphones I have worn, period. I have a huge head (size 7 3/4 hat) and have no problem wearing this headset all day. Even my big ears fit comfortably inside the soft earpads. Construction and feel are high quality. One last thing I'll say is that reviewers like to deride and express their dislike of the Razer Synapse software. This seems to have become gamer community rhetoric at this point. If you are a gaming device reviewer you have to comment on how you can't stand Synapse, regardless of it's many improvements in recent years. The fact is, out of all the poor gaming peripheral software out there, Razer is not that bad. I have way more trouble with Logitch GHub, which won't even open more than half the time, or SteelSeries GG which is incredibly disjointed and slow. If you stop and take a look at the whole market, Synapse has more configuration options, is better performing, and easier to use than the competitor's software. One key feature it has is the ability to assign mic mute to any button or key on any Razer device to mute your mic Windows-wide, at a system level, which no competitor can do that I'm aware of. The RAM usage is a little higher than the others, but most PCs these days have more than enough RAM where this is not an issue. I highly recommend this headset for anyone looking for a good, do it all headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this often, the battery life it worth it. very easy to use with stand alone mic as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s pretty good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is okay at best, but the mic is great. After some eq tweaking, the sound gets better, but not as good as many of its competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying over 15 different headsets this one is hands down one of the best out there. I had the gen 1 and upgraded to this one. Better audio profiles and better sound this is one of the loudest headsets I have ever used all the other ones failed in comparison. You can hear the footsteps so much better and quickly determine where enemy players are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this just after Christmas and my son LOVES them! He usually has a problem keeping on headphones but these are super comfortable. The sound quality is well worth the cost. Will use for a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Razor blackshark V2 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe how great the mic is compared to my other gamer headsets I tend to have in the past. First time using, my friends were already mentioning the mic quality. On top of that, battery life is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough these for my son to use with his gaming PC and Game consoles. He really enjoys them and they work great! great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice wireless option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice long lasting battery life with a usb c cable for fast charging sound quality is about what you’d expect nothing life changing but nice pre fab eq settings. Overall solid 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A perfect purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent headset, the audio quality is great and the build quality is superb. I can wear it for an extended period of time and it does not feel uncomfortable. I love that they incorporated a button to switch between the audio modes seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Overall Great headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, mic sounds great, audio is good, and software is user-friendly and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fantastic. Comfortable fit for long gaming sessions. Clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    The Best Uncomfortable Headset You Can Buy!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this headset for the first few days that I had it. It sounds pretty good, especially for Razer, and the Mic is darn near unbeatable for a wireless headset. Unfortunately, it lacks the comfort needed for long play sessions. It took about 2 hours before the pain creeped up on me, and it wouldn't stop even after I took them off for minutes at a time. For me, it's a deal breaker at a $200 proce tag. Fortunately, with Best Buy Total, you get a 60 day return period, so I was completely covered. If you've also come to the same conclusion as me, I suggest you look into the G Pro X2 from Logitech. The mic is a downside, but is an improvement everywhere else. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Microphone Quality compared to other wireless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mic for a wireless headset, I switched to this from the Logitech G Pro and the difference in mic quality doesn't even compare.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST HEADSET EVER!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is amazing on these headphones. 70 HOUR BATTERY LIFE!!!!! That's insane and true. I still haven't charged these headphones, and I had them on for 2 days now 10/10 must get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Headset To Rule My Gaming World

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds so good I flinched at my own footsteps. Now I can hear my teammates’ bad decisions. Comfort level: forgot I was wearing them. Battery lasts longer than I do in games. Enemies loud. Me proud. Crisp audio. My excuses are gone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headset I own

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great headset. It is super comfortable and sounds awesome. The sounds are really clear and it is really nice being able to tune the headphones to your liking or to the game you are playing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Call center employee using a gaming headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this gaming headset for work. I work in a call center and was in need of a good headset for work. This headset is not only comfortable, but the microphone and audio is amazing.

    I would recommend this to a friend