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Customer reviews

Rating 4.5 out of 5 stars with 841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality and comfortable feel of the BlackShark V2 Pro headset. Many are pleased with the battery life and reliable connectivity. However, some customers have noted issues such as the bass being perceived as muddy, design flaws, and software glitches. A few customers also reported microphone recognition problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 841 reviews
  • Rated 3 out of 5 stars

    My ABSOLUTE go-to... Until it wasn't...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the headset I compared other headsets to for YEARS... Comfort, Battery life, sound quality, looks, it was all aces for me. Until I noticed that the same little piece kept breaking... On not just one... Not two... But five different iterations of this headset (Replacement plans are awesome btw). The choice by Razer to make alone of the most stressed portions of the headset (the piece connecting the ear cup/speakers and the metal adjustable arms for the headband) out of thin plastic is beyond me. The SAME piece broke the SAME way every time. And this was just with standard use (on and off, minor adjustments, hung around back of neck, etc).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my go to headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it overall. mic is good, sound quality is good. It has good range. Ive been using this headset for years, using the insurance to replace it every 2 years. Even after 2 years , the only real reason to replace it is the wireless range deteriorates after a while of normal use. Very durable just make sure to tweak the mic settings with the razer software. If you have dolby atmos , these headphones work really well with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these head phone so much I have a smaller head and I can adjust these to fit, also they are vary comfortable, the battery life is also amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve tried

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, Comfortable, Affordable and Perfect for game streaming with dual mic setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great experience overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, mic and the battery is excellent. Im a casual gamer and for me the battery can go up to two weeks without charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Wanted to like these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a gamer anymore. I primarily purchased this for the excellent mic and comfort. Pros. These are very comfy. My ears do get a bit warm wearing these, but that also means I have a good seal and noise isolation. The microphone does sound very nice. Mid. I feel the knob is backwards. You have to turn the dial clockwise to turn the volume down. Turning volume up has been clockwise on every device since forever. The microphone mute option isn't the best. It can be hard to figure out if you're muted just based on feel. I like how easy it is to get these headphones adjusted on your head, but the it's also easy to bump the forks. Cons. Connectivity! My Bluetooth cut out during a conference call! I like that you can switch between 2.4ghz and Bluetooth, but there's a known bug where the button stops working but no fix. Also why doesn't this support multipoint audio? Many other headsets at this price point support it. Sound. There's almost constant pink noise in these. There will be a pulsing noise when it's searching for Bluetooth and also a constant hum when it's connected via 2.4ghz. Side tone is off. Synapse - Razer's software sucks. It forces you to make the headset the default audio output before you can use it. It also shows you advertisements for their products unless you turn it off. It also crashes frequently. It is plug and play but if you want full functionality you need to install the software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owed 2 pairs of these headset and I’m about to buy a third. The headset is perfect from the audio to the mic. The only issue I have had is a quality issue which is primarily the small plastic side piece on the headest. As careful as I am the small piece tends to snap after some time. I would rate it 5 out of 5 if the side piece was more durable or replaced with a stronger component. If you’re planning on getting this headset, I recommened getting the two year warranty in order to avoid having to pay out of pocket again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Heyyy, that’s pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rich and accurate spatial sound whilst having really comfortable cushioning. Only gripe is the connectivity issues with the Razer app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a razer product, I was most impressed by the build quality. For my hesd, the smallest setting fits best. Its a very well-built device, I get many compliments on the microphone quality. Great noise cancellation and battery. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how stinking cozy the head set feels on your head. I would have to say they have been the lightest head set i have tried along with the astroA50’s(wish they would update those) i am a sucker for a head set that does the least amount for force clapping on your head, and these were it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great qualitt and comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is so comfortable. I came from a virtuoso RGB and the one thing I didnt like what that there was no off switch. This razer headset DOES have an off/on button, and it allows me to save so much battery when its not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Microphone and Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone quality was the only thing holding me back from purchasing the previous version. This updated revision is comfortable, sounds nice, and has a fantastic microphone for a wireless headset. Battery life is also highly improved from the last version. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razor Blackshark v2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. No issues so far. Quality sound. The PC app is good and it fits snug.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are perfect for my gaming needs. The quality of these headphones blew me away. They are super comfortable to wear and adjust easily for me. I would highly recommend this headset to anybody looking for a good pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfortable headphones, do have a bit of weight to them but not bad, mic is good quality and so is the sound. I got them on sale and i would suggest waiting until their on sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Razor blackshark V2 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe how great the mic is compared to my other gamer headsets I tend to have in the past. First time using, my friends were already mentioning the mic quality. On top of that, battery life is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and wonderful audio. The detachable mic is my favorite part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset but cheaply made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this headset for mostly competitive gaming I really liked them but the plastic pieces break very quickly I never dropped my headset its just the wear and tear that happens quickly just from opening them and putting them on even if you are careful its just a cheap piece of the headset just get the newer one with metal

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A perfect purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent headset, the audio quality is great and the build quality is superb. I can wear it for an extended period of time and it does not feel uncomfortable. I love that they incorporated a button to switch between the audio modes seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. Battery life is excellent and they don’t take long to charge and the sound is quality as well. I recommend.

    I would recommend this to a friend