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Customer reviews

Rating 4.5 out of 5 stars with 841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality and comfortable feel of the BlackShark V2 Pro headset. Many are pleased with the battery life and reliable connectivity. However, some customers have noted issues such as the bass being perceived as muddy, design flaws, and software glitches. A few customers also reported microphone recognition problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A true gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been a game changer for me. The sound quality is amazing, the mic is clear and I can actually hear everything my friends are saying!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, except maybe a little light in the Bass. Build quality feels solid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset, great mic quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound. Super comfort!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the best part is how comfortable they are!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Upgraded and Downgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Headset is great except they should have left the volume knob alone, Now for the problem the software is so glitchy you never know if they are going to work correctly. The mic is great when working normal sometimes it has a tendency to sound like your moving the mic away from your face and then back constantly. In audio settings it adds two choices Blackshark Razor V2 Pro and Blackshark Razor V2 Pro (BT) stereo, guess which one works, seriously and once you figure it out next time you use them it may need the other one. Bottom line be prepared to work for the great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. The sound quality is excellent and the fit is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best! I love the fact I was able to purchase these and able to pick the up so simply. The headset is great too; thank you guys so much for the experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ive had . super clear audio quality and sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Super good quality sounds really good bass and super easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable and the battery life is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this headset for a couple months and so far it’s been really good. Every time I play with new people I’m constantly getting asked what headset I use because the mic quality sounds so good. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this often, the battery life it worth it. very easy to use with stand alone mic as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality BT Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves these headphones. Before, he had some of the older wired Razer headphones, and they had their fair share of connectivity issues and audio input quality issues. These are a fantastic upgrade! He'll typically charge them every 3 days or more, and he uses them all of the time. In comparison to other top BT headphones, these are by far the best ones we've tried!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, good microphone. Very comfortable, molds to my head with ease with no discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best heads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones I hid and that the guy at the store recommended to me. The best option in quality, audio, and above all, price. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love THem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience so far. Superior audio quality and quite comfy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable excellent sound quality at a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, battery last for a long time. Very comfortable for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to return these out of the box unfortunately. I had the 2020 version and they were phenomenal. I think I just got unlucky but otherwise I would’ve got these again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headset for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality for fps games and amazing sounding microphone ( ive been told it sounds broadcast quality).

    I would recommend this to a friend