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Customer reviews

Rating 4.5 out of 5 stars with 841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality and comfortable feel of the BlackShark V2 Pro headset. Many are pleased with the battery life and reliable connectivity. However, some customers have noted issues such as the bass being perceived as muddy, design flaws, and software glitches. A few customers also reported microphone recognition problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 841 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 months since I’ve started using this headset. I was skeptical because of other reviews but I have no complaints what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fits tight.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out for the fit because it was too tight for my head. I went with the Arctis Nova Pro and that fit just right. It’s a great thing Bestbuy has returns. Sounds good though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    María

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love this place. My son is a gamer, and I find everything he needs here. I think all his gifts are bought here, because for him and me, there's no better place. Plus, the people who work there are very friendly and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset, easy to integrate with various apps and games to maximize game play

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know these headsets are a bit pricey but let me tell you. These are hands down the best headset out there from quality, the look, just from everything l. If you’re buying razor it’s worth spending a bit extra.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and battery is great! I was worried upgrading to a wireless headset woule not be worth it but it is definitely one of my best gaming purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer Blackshark V2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless so no cables get in your way. Good sound quality. Mic quality is crystal clear. I had a of Astro A50s and the paint started peeling and the plastic broke. RAZER IS BETTER

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The mic is good, the rest of it is just okay.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone sounds excellent, but it is not very comfortable, the sound gets distorted for some reason and you find yourself screaming more because you can’t really hear your voice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset overall. I wish the earcups had been a little longer more of an oval shape. But the sound is solid.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues all around mic and sound. in game explosions sounds will disable the entire headset mid game, it just ruins the vibes. The mic will randomly stop working for days at a time. The headset and mic sounds phenomenal, but the constant issues with connection and distorted sound are not worth the trouble at this price point. Disappointed because I recommend this headset to multiple friends before the issues and now we all share the same issues. 2/10 do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very well. Perfect for gaming. The direction of the sound is very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice for Razer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for gaming, but should go for JBL or Sony if you prioritize Music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever owned! I can here footsteps and can’t hear outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A better Blackshark V2 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the EQ customizations and how my voice is heard so clearly through the new mic. I can hear my surroundings so much better than my old, wired headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a little expensive but comfortable earphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Accurate sound stage

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This headset has accurate sound staging. Fantastic mic, comfortable fit. The only downside is the full plastic constrcution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer Sharp!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 16 year old gaming son. He loves them, especially, the microphone. They were easy to install and operate. So far, they are holding up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONES

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing good sound quality and amazing wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the Kraken wired and wireless headsets. Audio is superb connection is great.plus the Bluetooth option is great so you can take calls or use music on your phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blackshark V2 pro 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first review, but i had to say something. This is one of the best gaming headphones i ever had! The sound is so good, but what i really love about this headset is the comfort!

    I would recommend this to a friend