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Customer reviews

Rating 4.5 out of 5 stars with 841 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the top-tier sound quality and comfortable feel of the BlackShark V2 Pro headset. Many are pleased with the battery life and reliable connectivity. However, some customers have noted issues such as the bass being perceived as muddy, design flaws, and software glitches. A few customers also reported microphone recognition problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming hedaset and super clear microphone which I loved. I also used this for music (just a little tweak in Razer Synapaw and you are all good)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can adjust various sound modes in the driver, it's more comfortable to wear, and looks good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing once you mess with the EQ settings. Really grad mids and bass that isn’t to much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this headset for 2 years and it’s the only one that is comfortable enough for long use. The volume wheel is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product very much. I love the texsure and I also like how it sounds. It is very good quality. Best headset so far I would recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely zero issues with this headset didn’t even realize it was Bluetooth as well but that’s a nice feature as the Logitech pro headset is not. I also like the black on black minimalist design with no RGB or colors out of a crayon box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Your honest reviewer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best time with these playing games and just the mic is better then the other version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid will use for a good year or 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quailty is a1 the headphones themselves 9/10 love all the features in the synapse app!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Good quality sound but it breaks easily

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought this headset almost 2 months ago & the sound quality was good. 1 thing i didnt like about this headset was the bluetooth connectivity I would constantly lose sound and have to change my sound setting & restart my PC from time to time to get my headset and Razer Synapse to work correctly. 2nd thing is how weak this headset is. Ive never thrown my headset at all and yet almost two months later the bracket holding my right ear just snapped trying to pick it up. Honestly this headset was starting to grow on me without having a mixamp but after this bracket just snapped im going back to Astros

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets! I enjoyed wearing it because it feels comfortable on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Pro where?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in August 2024. Mic sounds fantastic, but headphones are sub-par at best. I am not one to really get deep into the mixing levels though, so maybe with some mixing, it would sound better. The real problem is that in December, a plastic piece on the right side snapped off. Headset worked fine still. I was annoyed, but didn’t want to pay to send the headset to razer and wait 2 months, so I just kept using it. Now in March, while putting the headset on, the right cup snapped off entirely and is hanging on by the wire. The headset had never been dropped, thrown, etc. I play games maybe 1-3 times per week for a couple hours. I pick the headset up, and place it down when I am done. A headset of this price has absolutely no reason to break in half while being put on (and it seems like a consistent issue among other reviews. I shouldn’t have ignored them, but I know that now.) This was my first razor product, and likely my last unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Razer - BlackShark V2 Pro (2023)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, everything I wanted in a wireless professional gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer - BlackShark V2 Pro (2023) Wireless Esports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever, i sound really great, i got lots of compliments from my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever quality and price I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sound great, and mic sounds clear in game chats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for gaming, listening music and work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Would be 5 star if it didn't explode...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this january of this year (its march now) and had no issues with it. The audio was amazing; incredible software support and good quality feel. The microphone is something else. Never had anything close to that quality on any other headset. And then it decided to completely fall apart on the left side when i took it off. This headset isn't good if you have a big head.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't respect warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product broke twice. A year ago the mic started going on the fritz so I bought a $10 replacement and it worked fine. Then 6 months before the warrenty is up the headset itself went on the fritz. Won't turn on or off and does not connect to anything. According to Razer, because I replaced the mic that is designed to be removed they will not honor their warrenty for the rest of the headset. NOT WORTH THE MONEY SPENT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Step up your game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior performance at a great price. Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Headset seems high quality but is very much not.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seems really solid and well put together. Mic and sound quality were great. Huge problem though is small plastic pieces hold everything together. I had 10 months of daily use and small plastic piece popped off while i was wearing it. Now the earpiece is seperated from the headstrap and is completely unusable. I contacted razer as it is still under manufacturer warranty. They asked a lot of targeted questions basically blaming me for breaking it and misuse. I did not misuse it, i treated it extremely well as its a very expensive headset. My warranty claim was then denied for listed reasons that were completely irrelevant to my issue. I have been buying razer products for many years and i highly suggest that no one buy this product or any razer product in the future. They use cheap pieces that are made to fail then blame the customer when they do. Very poorly built product and bad customer service.

    No, I would not recommend this to a friend