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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 811 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the BlackShark V2 Pro Wireless Esports Gaming Headset as having excellent sound quality and comfortable fit, with many praising its long battery life. Positive feedback also highlights its lightweight design and ease of use. However, some users experienced connectivity problems and found the price to be somewhat high. A few also mentioned issues with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 811 reviews
  • Rated 5 out of 5 stars

    Great Headphones!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing once you mess with the EQ settings. Really grad mids and bass that isn’t to much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mileage may vary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is good, connectivity is great. Materials felt quality, but the brackets that hold the ear cups to the headband crumbled in 6-7 months with less than weekly use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming hedaset and super clear microphone which I loved. I also used this for music (just a little tweak in Razer Synapaw and you are all good)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this headset for 2 years and it’s the only one that is comfortable enough for long use. The volume wheel is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product very much. I love the texsure and I also like how it sounds. It is very good quality. Best headset so far I would recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Good quality sound but it breaks easily

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset almost 2 months ago & the sound quality was good. 1 thing i didnt like about this headset was the bluetooth connectivity I would constantly lose sound and have to change my sound setting & restart my PC from time to time to get my headset and Razer Synapse to work correctly. 2nd thing is how weak this headset is. Ive never thrown my headset at all and yet almost two months later the bracket holding my right ear just snapped trying to pick it up. Honestly this headset was starting to grow on me without having a mixamp but after this bracket just snapped im going back to Astros

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Pro where?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in August 2024. Mic sounds fantastic, but headphones are sub-par at best. I am not one to really get deep into the mixing levels though, so maybe with some mixing, it would sound better. The real problem is that in December, a plastic piece on the right side snapped off. Headset worked fine still. I was annoyed, but didn’t want to pay to send the headset to razer and wait 2 months, so I just kept using it. Now in March, while putting the headset on, the right cup snapped off entirely and is hanging on by the wire. The headset had never been dropped, thrown, etc. I play games maybe 1-3 times per week for a couple hours. I pick the headset up, and place it down when I am done. A headset of this price has absolutely no reason to break in half while being put on (and it seems like a consistent issue among other reviews. I shouldn’t have ignored them, but I know that now.) This was my first razor product, and likely my last unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Your honest reviewer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best time with these playing games and just the mic is better then the other version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid will use for a good year or 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quailty is a1 the headphones themselves 9/10 love all the features in the synapse app!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets! I enjoyed wearing it because it feels comfortable on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Razer - BlackShark V2 Pro (2023)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, everything I wanted in a wireless professional gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer - BlackShark V2 Pro (2023) Wireless Esports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever, i sound really great, i got lots of compliments from my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up your game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior performance at a great price. Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever quality and price I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sound great, and mic sounds clear in game chats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for gaming, listening music and work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Headset seems high quality but is very much not.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seems really solid and well put together. Mic and sound quality were great. Huge problem though is small plastic pieces hold everything together. I had 10 months of daily use and small plastic piece popped off while i was wearing it. Now the earpiece is seperated from the headstrap and is completely unusable. I contacted razer as it is still under manufacturer warranty. They asked a lot of targeted questions basically blaming me for breaking it and misuse. I did not misuse it, i treated it extremely well as its a very expensive headset. My warranty claim was then denied for listed reasons that were completely irrelevant to my issue. I have been buying razer products for many years and i highly suggest that no one buy this product or any razer product in the future. They use cheap pieces that are made to fail then blame the customer when they do. Very poorly built product and bad customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Would be 5 star if it didn't explode...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this january of this year (its march now) and had no issues with it. The audio was amazing; incredible software support and good quality feel. The microphone is something else. Never had anything close to that quality on any other headset. And then it decided to completely fall apart on the left side when i took it off. This headset isn't good if you have a big head.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. Side tone is a little funky but better than the steelseries, and newer Corsair products. So not perfect but pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer customer for life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones you can buy. This brand has the best sound accuracy i have come across.

    I would recommend this to a friend
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