Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the BlackShark V2 Pro Wireless Esports Gaming Headset as having excellent sound quality and comfortable fit, with many praising its long battery life. Positive feedback also highlights its lightweight design and ease of use. However, some users experienced connectivity problems and found the price to be somewhat high. A few also mentioned issues with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 822 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best gets even better

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone familiar with the Razer Blackshark headphones, I was confused as to what they would do to make the newest pair even better. My pair from last year sounded awesome, the noise cancellation was solid, they fit well, and didn't seem overly heavy on my head. While I felt Razer would be hard pressed to improve on the previous model, it didn't take long with the newest Razer BalckShark V2 Pro to realize how wrong I was. First off, the 2023 Razer BlackShark V2 Pro charges via USB C. That in itself is a large improvement as it now charges via the same cord as nearly everything else. While I still lean on the cord provided by Razer, knowing it uses USB C puts me at ease in case the cord needs to be replaced. Putting the headset on, I immediately notice an improvement in the noise cancellation. While the BlackShark V2 doesn't use active noise cancellation, the design of the headphones does a great job of blocking out outside noise. This is great because while the headset blocks out outside, the lack of active noise cancellation means it does so without impacting battery life. Speaking of battery life, it's something you don't have to worry about with this headset. I've gone through multiple long gaming sessions without having to charge. In those long sessions, with the exception of the noise cancellation, I barely realize the headphones are there as they are extremely comfortable. I don't feel the need to immediately take them off when the gaming session is over. The audio quality on this headset remains top of the line. I have no problem hearing footsteps approaching, recognizing where they're coming from, or knowing which direction shots are going off. I never get any complaints about the mic either. One of the things I really like about this headset, which, is similar to previous models, is the design. I don't need a million lights RGB lights all over my headset. The design is very low-key, which, may not fit everyone, but fits me perfect. The Razer BlackShark V2 Pro is one of, if not the best wireless gaming headset on the market. The 2023 is a no brainer buy that I'd recommend to anyone for it's improvement over what was already great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting, having issues with them in general.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality isn’t loud. Whole headset broke on me while using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio randomly fluctuates from extremely loud to super quiet, was not worth the purchase. Unfortunately i was not able to return it and wasted 200$ will not be buying a Razer product again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 6 months, then the plastic side piece broke, making the headset unusable. Inexcusable for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to work. I let it charge for 3 hours and still it wouldn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad sound/static

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are difficult to navigate and the sound comes out like static into your ears it hurts your head after a while. horrible product for horrible price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Build Quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 200$ headset is weaker than a biscuit,it didnt serve 6 months and it fell apart I regret buying this headset so badly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst audio performance I’ve ever had out of a headset. This headset has the same audio quality as a $30 pair of turtle beaches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones look very good. However they sound very muffled and they are very boomy sounding and very hard to hear what is around you in game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken stuff

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months later its just broke i dont get why it broke i taken care of it like it it broke from the inside cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy, headphone is crackling and popping sounds not even 6 months into purchase. spent $220 + tax.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt pair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is supposed to pair with PlayStation but it doesn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Ideal Premium Headset!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of background before I kick off this review. I've been using a wireless gaming headset from a competitor for the past 6 years. The microphone was always lacking, and while the audio was reasonably good, the battery life was rather poor. Sometimes I couldn't get through more than half a night of weekend gaming with friends before the headset was dead. Needless to say - I was interested to see what's out there for premium headsets. I've demoed a few of them at Best Buy in the past, but I never found one that I liked in terms of quality, comfort, sound, and mic quality. The BlackShark V2 Pro 2023 is by far the best headset I've used to date. I've been using the 2.4GHz PC connection and utilizing Bluetooth on the headset for the past week. One thing I really like? I can double-tap one of the headset buttons to switch between pairing with my gaming PC and my Pixel 7 Pro. It's so convenient and fast! I can go from chatting with my team in a game of Left 4 Dead, and immediately switch to a phone call on my cell phone. And the audio quality is seriously good. The Razer Synapse program on my PC lets me change the equalizer settings for my headset's audio, and it's been awesome testing it out with some of my favorite competitive shooters. Every game has its own distinct audio range for footsteps, weapon fire, character voice, etc. so being able to choose between canned equalizer settings in Synapse and adjust the audio as needed has been awesome. The mic quality on this headset is unmatched by any headset audio I've heard in the past. The range and quality of sound is top notch. So for anyone who is worried about getting a headset with a bad mic, you'll want to consider the BlackShark V2 Pro 2023. Everyone in my Discord thought I was using a standalone mic, my friends were shocked when I told them the mic audio was coming from a wireless headset. In my house, I can leave my basement and still get a strong 2.4GHz connection with my PC, so that's really nice for grabbing some food or a quick drink. The battery life on the BlackShark is astonishingly impressive too. It took about a week of me working and gaming on my PC for the battery to get low, so I have no complaints about battery. To wrap it up, I highly suggest everyone checks out this headset. I've never been a big fan of Razer products, but this headset completely changes my perspective on who they are as a company. If they continue making products this good, I might end up having a lot of Razer accessories for my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight, Immersive, and Spatially Sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer has entered the market with a solid headset that any gamer would love to use. The Blackshark V2 Pro is such a lightweight headset that makes it feel as though you aren't wearing a headset at all. When you connect the wireless headset to its dongle its instantaneous. The quality of the sound reproduction captures your low, mid, and high frequencies quite well, where any audiophile would be impressed with its quality. Now you aren't buying this headset to listen to music only. It is clearly designed with THX immersive sound in mind, so think more gaming. When playing FPS games and games that require spatial orientation and awareness the BlackShark V2 lives up to the expectation. After playing a few hours of Call of Duty, Overwatch, and Harry Potter I could tell my awareness of every gaming situation was different from using past headsets. I was picking up on audio cues that I previously would have never detected. Touching upon the microphone, it is what you would expect out of a headset microphone. The audio capture of the microphone does not capture an insane dynamic range of frequencies like a professional microphone would, but that isn't the point of it. Its for communication, not broadcast. In the communication aspect, it far exceeds that expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best gaming wireless headset ever

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming headphones I thought initially they were just another set of wireless headphones. After unboxing them and plugging in the wireless connection reciever then it prompted me to install razer software. Initially I was not interested. After reading more about the product the only way to update the sound profiles is to install the razer software and create a profile. Upon creating the user account it kept failing on the captcha. There was no way to make an account online. Out of frustration I just used my gmail login to create the account. After that I was prompted for an update and the. The sound profiles for different games. This is where they took an amazing turn. I found the sound profile during Fortnite to be very accurate. In fact the best I have ever heard for spatial sound awareness. These are very well tuned and I did not have to mess with any settings. After several days of use they were really comfortable and the microphone picked up my voice very well. I do think they look very dated but I will accept that as a con since that is the only con I have. I really do not see an area that they can improve.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Breddy gud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable. Sound is good. Microphone is good. Looks nice. Wireless is very good. Sometimes acts a little funky on Linux but it's infrequent and I haven't bothered looking into it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones, some small issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE wearing these headphones. In my opinion, the sound is excellent and better than any other headphones I've had. The microphone is great and rivals some dedicated mics in my opinion. The battery life is good and I don't need to charge for days. For some reason, sometimes when I click on a YouTube video, the first half a second to three seconds of the video doesn't have audio. I've also had seemingly random beeps happen (like when you have low battery). Overall, these headphones are great but have some flaws that get under my skin.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! The audio and mic are excellent!! The battery last a long time!! They sit very comfortably and block out all sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headset, but overpriced.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this version of the headset in Dec 2023 and needed to replace it in April 2025 after the right speaker stopped working. Built quality is fair, however it wasn't impressive. The cuff shells are solid, but the headset is charged with a Micro-USB which is more susceptible to wearing out compared to more common USB C/A formfactors. The sound quality was good and the headset fit comfortably and could be worn for hours. Volume adjustment left allot to be desired. The volume knob doesn't link to OS (Windows) and has a steep adjustment curve. I found turning it on or a little past 'max' caused the volume in on of the ears to decrease. Related to the microphone, it needed to be really close to the mouth in order to pick up speech and required regular adjustment. Additionally, the range of the Bluetooth dongle was really weak compared to an older Logitech lightspeed headset I had. (Blackshark V2 appeared to be more susceptible to interference from barriers. My signal would start cutting out on the other side of my bedroom if the monitor was in the way of the dongle. For comparison, I was able to maintain good connectivity to the Logitech one floor directly below the room.) Overall, this headset is kind of mid for the price the Razer is asking for.

    No, I would not recommend this to a friend