Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 811 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the BlackShark V2 Pro Wireless Esports Gaming Headset as having excellent sound quality and comfortable fit, with many praising its long battery life. Positive feedback also highlights its lightweight design and ease of use. However, some users experienced connectivity problems and found the price to be somewhat high. A few also mentioned issues with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 811 reviews
  • Pros mentioned:
    Battery life, Bluetooth, Comfort

    Rated 5 out of 5 stars

    Possibly the best headset of 2023 from Razer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is not only comfortable, but it's actually amazing to wear. I use this headset in a call center setting, and this is not only clear, but it's good quality with a nice frequency response curve. This won't compete against the top tier mics like the AT2020 or the PodMic, but for a wireless headset mic, this surely is the price of $200. I know some will be turned away about the $200 price point, but it's well worth with the amount of features it actually has. 50 mm drivers, THX spatial audio, wireless (of course), a proper volume dial; better than the previous version where it had a cutoff point, 70 hours of battery life, USB-C charging, Bluetooth phone connectivity, Audio profile switcher EQ, and many more. The microphone isn't really the downside, but at the end of the day, for a hyper clear microphone, it does beat all the other wireless gaming headsets out there. The frequency response is 100Hz - 10 kHz, so it's not really the best...but it will get you by with a very nice quality microphone. Overall, I give this rating a rating a 9/10. Has a bit of very minor flaws, but I feel like these flaws does not really impact the overall feel and quality this headset provides. This works for gaming, gameplay recordings, call center work (if your company allows it), and many more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer Continues to Lead

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer continues to lead the headset market with another great addition to the BlackShark line. First and foremost, this 2023 version makes vast improvements to the mic sound quality. The mic is improved so much that it is now up there with the best of the best wireless headset mics in this price range. I use this headset for work. It integrates well with Microsoft Teams and provides a rock steady connection over 2.4GHz, with the included dongle, for conference filled workdays. Between conference calls, it provides excellent sound quality for streaming music. As someone who listens to music at home through Sennheiser HD6XX headphones and Schiit amps and DACs, I am surprised how good this headset sounds on a 2.4 GHz wireless connection to PC. It is more than satisfactory, perfect in fact, for office music listening. For the other reviewers having issues with connection, I am not sure what they are doing. Perhaps they have interference from WiFi or another wireless device, or are connecting the dongle through a USB hub (which is not recommended), but I have not experienced any connection issues over the 2.4GHz dongle connection. I would recommend using the included USB extension cable to bring the wireless dongle to the top of your desk in line of sight, and that should ensure a solid connection, if you are having issues. Finally, battery life. I have been using the headset pretty heavily for 4 work days and am at 50%, so that's pretty good to me. That is all 2.4GHz. Battery life would probably be even better on Bluetooth, but sound quality both in and out would suffer a bit. For those who haven't experienced the other variations of Razer BlackShark headsets, you are in for a comfortable experience. The entire BlackShark line is incredibly cozy and just disappears on your head. By far some of the most comfortable headphones I have worn, period. I have a huge head (size 7 3/4 hat) and have no problem wearing this headset all day. Even my big ears fit comfortably inside the soft earpads. Construction and feel are high quality. One last thing I'll say is that reviewers like to deride and express their dislike of the Razer Synapse software. This seems to have become gamer community rhetoric at this point. If you are a gaming device reviewer you have to comment on how you can't stand Synapse, regardless of it's many improvements in recent years. The fact is, out of all the poor gaming peripheral software out there, Razer is not that bad. I have way more trouble with Logitch GHub, which won't even open more than half the time, or SteelSeries GG which is incredibly disjointed and slow. If you stop and take a look at the whole market, Synapse has more configuration options, is better performing, and easier to use than the competitor's software. One key feature it has is the ability to assign mic mute to any button or key on any Razer device to mute your mic Windows-wide, at a system level, which no competitor can do that I'm aware of. The RAM usage is a little higher than the others, but most PCs these days have more than enough RAM where this is not an issue. I highly recommend this headset for anyone looking for a good, do it all headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding Microphone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer BlackShark V2 Pro (2023) is a top-tier wireless gaming headset that offers excellent audio quality, a fantastic microphone, and a comfortable design. The extended battery life and Bluetooth connectivity add to its appeal. However, the steeper price tag and occasional software quirks might deter some budget-conscious gamers. If you prioritize superb audio, crystal-clear communication, and long-lasting battery life in a comfortable wireless headset, the Razer BlackShark V2 Pro (2023) is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    For those who care and actually read !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and returned after a few days. But I’ll just say a few thing to those who really read and care. This is one of the greatest headsets on the market that is currently available. Microphone, outstanding. You won’t even need to get separate mic so your fellas can finally properly hear ya. Sound is great very much as well. Bass is on level, and you got equalizer to play around too. But after wearing them for a few hours my head started to hurt, I’m wearing glasses and I have oval head so it’s really tough for me to find the right headset. Please try them before purchasing and I very much hope they will fit ya. Unfortunately they didn’t work so well for me. But still one of the greatest headsets for about ~$200.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound, battery life, and comfort!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset does everything I wanted it to do. I usually don't use headsets for gaming, but I wanted a surround sound feeling without all the speakers around my room so decided to jump into a headset. It sounds great, there are some great presets and one of the sound options you can quickly change to on your headset is a customized option. The bass is solid which was important to me. I needed a wireless headset and this is that and it has a very long battery life. It also allows me to connect using bluetooth in case I want to use it off my PC. It's surprisingly comfortable and lightweight. The quality is great as well and I think the price is fair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great wireless headset for gaming and general use. The sound quality is good, it’s nothing amazing but it’s good for day to day use and for games I have found the audio cues to be quite good. The 2.4ghz connection is very strong and it connects seamlessly and automatically with my PC. The Bluetooth is not simultaneous however and switching back and forth between phone and PC is a bit janky but it does work. The microphone quality is also very good, it’s one of the best microphones for a wireless headset but obviously it’s not close to the best for a wired headset. The battery life is really good I only have to charge it once every week with pretty extended usage. Razer synapse gets a lot of hate but personally I think it’s fine and there is a lot of customization for the headset sound and mic. The build quality although light and seemingly flimsy is really good and it seems like it’s going to last. Because of how light it is and the foam they use this is very comfortable to wear for extended periods of time. Overall, even though it’s a bit pricy I would say this is a great wireless gaming headset with arguably the best wireless mic but definitely don’t buy it if you want the best sounding headset or simultaneous BT and 2.4ghz.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer BlackShark V2 Pro Wireless Gaming Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound on this Razer wireless headset is good. I can hear every sound detail in the direction it is coming from. I like the different modes you can put the headset in for games, movies, or music. It is easy to connect & disconnect. Battery life has been really good so far. I can have the headset on for hours and still feel comfortable on my head and ears. I’ve been using this headset for 3 weeks and haven’t found any issues with the quality of it yet. We’ll see how long the durability will last. Previously coming from a Hyper X headset, this is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my PS5, but these headphones are so good that I now use them for work. The mic is great and the 70hr battery life is amazing. The razor synapse works with these as well, which lets you fine tune your headphones. They are light, comfortable and great at noise canceling. These head phones are a must at the price and lower.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best FPS Gaming Headset – Crystal-Clear Footsteps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly play FPS games, and after adjusting the EQ settings on this headset, I can hear in-game footsteps with incredible clarity—giving me a huge advantage in matches. Plus, the account sync saves my settings, so even if I switch computers, I don’t have to reconfigure anything. The comfort is unmatched—by far the most comfortable gaming headset I’ve ever worn, no contest. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a couple of month —clear audio, comfy fit, and the battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 3 out of 5 stars

    Good, not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros; excellent battery life, i feel like i never need to charge it. Good quality mic. Headset is lightweight. Connects super fast after turning on (much faster than my Turtlebeach lineup) Cons; the sliding adjustment on the earcups seem to never maintain the position and youll have to readjust everytime you put on, not a big deal, slightly inconvenient. The only other complaint is the headset is a bit expensive for what i think it is. Feels more like a $80 headset.. not going to lie. Overal not bad but they should be a bit cheaper atleast. Would be a 5 star if it wasnt for the need to adjust everytime

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Met my expectations

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones are the best ive heard from any headphones I’ve purchased, in fact its a little too good and can get too loud as many other headphones don’t even get loud enough. They have an EQ button for different types of ways to hear your audio which is very helpful as well. I average 2-3 hours of playing a game and they are comfortable the whole time no soreness, sliding or anything. Battery life is also very impressive as well. The mic sound’s outstanding. I listened to a few clips of my voice and it sounds like audio from a studio microphone. I was also told while in game chat that I sound extra clear. Overall its a very good buy and worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 3 out of 5 stars

    Great Headset with some flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR; Great headset till it broke. used the store warranty to get a new pair. Chose the same ones because I liked them so much. I love(d) this headset for exactly 5 months. Then I had to start loving my second one of the same headset because the first broke because of a design flaw. I am looking forward to loving this new one for another 2-5 months and then hopefully getting the new version that will drop that hopefully doesn't have the major flaw this set has. Pros: -Super comfortable (possibly most comfortable headset I have used in my 20+ years of gaming) -Clear sound with good spatial distribution -Great microphone monitoring -Convenient and easy to set up Bluetooth -Button works to control calls and music on your phone -Easy to locate and use volume nob Cons: -Cheap plastic end caps hold leather to metal frame. Prone to breaking where the metal screw clamps the 2 pieces together -Mic position is awkwardly low -Charge port position is in the way and makes charging while gaming a nuisance -No RGB (personal preference here. Does not affect functionality. I just like pretty lights, and for $200 I think they should be present) -No easy to spot indicator for whether the headset is on or off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good, but requires EQ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once properly EQ'd, the audio can be very similar to more expensive SteelSeries headsets for $100 cheaper. If you don't adjust the EQ it is very bass heavy and can distort sounds in some games. It also has one of the best mics I have ever heard on a headset. The quality of the mic rivals other $50 standalone mics, while still managing to be slim and detachable. The stock earmuffs are also very comfortable and the design of the headset seems like it should last for years to come. The battery life also lasts for multiple days without charging, and when you do finally have to charge it, you can have a full charge in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Gaming Headset!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound and eq, most importantantly lets not forget how they last me all day. I really do mean all day, some days up to 16 hours of gaming. The only reason I'm not giving it a 5 out of 5 was after doing a little digging, i ended having to hook it up to a pc to get all the bells and whistles going. Im older and pc illiterate lol. Im a console gamer and prefer to not invole something comlicated like a pc. I would recommend these but let it be know a pc is needed to get everything it has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality and battery life!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset on the market. Microphone quality is unmatched. Comfortable to wear and has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great! almost perfect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and microphone quality is top tier. I’ve tried many headsets in my life and I keep coming back to the Razer Blackshark for the best all around experience. Comfort, reliability, sound, software are all better than similarly priced competitor headsets. There is 1 thing that can be improved upon (reason for 4/5) - the thin metal wires that adjust the headset height are a little loose so you do have to readjust the height of the ear cups after a while due to them sliding down the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking the sound, the ear cups fit over my ears nicely, the cloth ear cups is a good quality and feel over leather or pleather, some good presets for game movie music, used on my laptop and ps5, been told it has good mic sound quality too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and light. I'm coming Virtuoso XT. Though I missed simultaneously BT and Wireless Audi but it's not a big deal by clicking the EQ button twice to switch between. Mic quality is the best in the market for the wireless headset. Sound is good to me and I'm just a casual gamer. When connected to my Mac, I do find myself putting the volume to 75% and up. Same when connected to my switch OLED via BT. Other than that very happy with it. Battery life is crazy good!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Decend headset for the price on battery alone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, comfortable for long gaming sessions (over 4 hours). It needs a visible mute button - Volume is decent ...my hyperx sounded better but the cups started flaking off after less than a year.

    I would recommend this to a friend
Sponsored