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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard the BlackShark V2 Pro Wireless Esports Gaming Headset as having excellent sound quality and comfortable fit, with many praising its long battery life. Positive feedback also highlights its lightweight design and ease of use. However, some users experienced connectivity problems and found the price to be somewhat high. A few also mentioned issues with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 826 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great Headset with some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR; Great headset till it broke. used the store warranty to get a new pair. Chose the same ones because I liked them so much. I love(d) this headset for exactly 5 months. Then I had to start loving my second one of the same headset because the first broke because of a design flaw. I am looking forward to loving this new one for another 2-5 months and then hopefully getting the new version that will drop that hopefully doesn't have the major flaw this set has. Pros: -Super comfortable (possibly most comfortable headset I have used in my 20+ years of gaming) -Clear sound with good spatial distribution -Great microphone monitoring -Convenient and easy to set up Bluetooth -Button works to control calls and music on your phone -Easy to locate and use volume nob Cons: -Cheap plastic end caps hold leather to metal frame. Prone to breaking where the metal screw clamps the 2 pieces together -Mic position is awkwardly low -Charge port position is in the way and makes charging while gaming a nuisance -No RGB (personal preference here. Does not affect functionality. I just like pretty lights, and for $200 I think they should be present) -No easy to spot indicator for whether the headset is on or off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! The Good: - The cups are large, which is nice for me as I had issues with the Arctis Nova Pro cup diameter being too small but these fit well. - The MIC! Easily the best sounding headset mic I've ever used. This sentiment was echoed by everyone I was in chat with via Discord or in-game chat. - Sound is pretty good, an upgrade imaging-wise from my older Arctis 7's. - Bluetooth connection works but is a toggle type, NOT simultaneous. Easy to switch over to an incoming phone call though, then back to the game. - Volume knob may look kinda goofy hanging off like that, but is MUCH easier to find and turn during gameplay than the more discreet wheels on other sets. - Sidetone is decent! The Bad: - Wireless dongle connection was the worst of any of the headsets I've tried so far. Works well for a bit, but definitely experienced jitters/info drops during gaming sessions. Sidetone would stop sometimes and not resume until I opened Synapse. One time after muting the headset, setting it down and coming back to it about 5 minutes later, I could only get full sound out of the left earcup when un-muted. When I pressed mute I'd get full sound again. Had to remove&replug the dongle to fix. - The earcups slide down the yokes EASILY. I found myself constantly fidgeting with them to keep them in place. - Cups are large, but shallow. My ears touched the drivers and the set was uncomfortable to use for more than 20 minutes. I thought maybe if I got some different pads that might help like on other sets, but as of today I can't find any different pads for these. Wicked pads even said development for this 2023 version is pretty far down the road, so nothing is imminent. - The cups also get hot. I'm starting to think this is true of every modern headset, even with upgraded pads. Can't find anything as cool and comfortable as my old Arctis 7's yet. - When switching back to 2.4 from bluetooth there is a decently loud 'pop' that isn't pleasant to hear. This one is minor, but still we're talking close to 2 bills for this headset and I just expect better performance. - NO CHAT MIX. This one is kind of the biggest deal breaker for me. Steelseries has the Sonar software that can act as a digital mixer for you to route chat, media, etc. so even if a Steelseries headset doesn't have chat mix on the hardware, you can still do this via software. The BlackShark v2 Pro 2023 does not support this in either hardware OR software. Razer Synapse has some EQ options, but no mixer. The headset shows up as only one input and one output in Windows audio settings. Final Opinion: I would definitely recommend these for the price. If you don't want to spend $250-$350 on a headset, and find the earcups comfortable enough for extended use, these will serve you really well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    The GOOD and The BAD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD -Best mic available on a gaming headset -Excellent battery life -Strong wireless connection (Bluetooth and 2.4) -Comfortable for long wear -Gaming sound profiles and awesome surround effects The BAD - The volume randomly dropped approximately 20%. (after power cycle it'd be back to normal for awhile then drop again). Returned... Just not worth the hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for all your needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great, sounds great and comes with great software to really fine tune exactly what you want to hear. My only complaint (and maybe it’s my system) sometimes the headset will crackle and lag losing all sound for a split second, then come right back and return to normal. Besides that though, I’d highly recommend this headset for gaming and music/movie watching alike!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset! I have had many gaming headsets in the past but this one beats them all! Super comfy doesn’t feel heavy whatsoever. Easy feature to make them loose or tighter, also the features these headphones have are super easy and convenient to use. From mic output and input it’s a very clear voice whenever I play with friends. The software that comes with it is also really cool where you can customize the headset to your liking from game to game without having to lose your custom settings. Overall these are THE BEST GAMING HEADSET

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    The Razer BlackShark V2 Pro (2023)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer BlackShark V2 Pro (2023) Wireless Esports Gaming Headset in Black is an excellent choice for gamers looking for high-quality audio and wireless convenience. This headset is compatible with PC, PS5, PS4, and the Nintendo Switch, making it versatile for various gaming platforms. It offers immersive sound and clear communication, which is crucial for esports and competitive gaming. The sleek black design adds a stylish touch, and its wireless feature ensures freedom of movement, making it an excellent option for gamers seeking top-notch audio and comfort during extended gaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Razer V2 Pro headset for a while now, and I have to say it’s one of the best gaming headsets I’ve owned. The sound quality is excellent—clear highs, deep bass, and a very immersive surround sound that makes a big difference in competitive games. Footsteps, gunfire, and small details are easy to pick up, which gives me an edge in gameplay. Comfort is another big win here. The ear cushions are soft and breathable, and even after long gaming sessions, I don’t feel that typical pressure or overheating that some headsets cause. The build feels sturdy without being too heavy, so it strikes a nice balance between durability and comfort. The microphone quality is impressive as well. My friends on Discord noticed right away that my voice sounded clearer and more natural compared to my old headset. Noise cancellation on the mic helps a lot, especially if there’s background chatter or other sounds around. Battery life and wireless connectivity are strong points too. I can go hours without worrying about charging, and the connection stays stable with no noticeable lag, which is crucial for gaming. Overall, the Razer V2 Pro delivers on all fronts—sound, comfort, build, and performance. It’s definitely worth the investment if you want a reliable, high-quality gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Enjoy the headset and own multiple ones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Sounds good and fits good with no issues with comfortability. Only issue I had was they didn't last more than a year maybe year and half. Bought another pair but it started to give out about same time frame. Bought a 3 set and went with the black ones and I haven't had an issue. Roommate had same problem with the white set and she went with the black ones and no issues years later. Wouldn't think the coloration would matter but I've also heard other people having issues with the white colored headphones and no issues with the black ones. I currently have 2 pairs. One for laptop (due to work out of state) and one at home for desktop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits comfortably, the charge last for a long time, the sound is perfect for playing/entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound, Reliable Bluetooth Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with a quick and reliable Bluetooth connection. I especially like the detachable mike and large (sort of retro) volume knob.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Amazing headset, cheap materials

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this headset. Great comfort for those even with giant heads (such as myself), phenomenal battery life, outstanding mic. My only issue is that the material holding the ear cups to the band is plastic. That being said, this is my second pair and the first one broke because that plastic is too soft. I got about 9 months of use before it broke.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    5 STAR headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 Audio 10 noise cancellation 10 micrphone quality 10 out of 10. Excellent quality. Most earphones I have to take off after a while it begins to hurt my ears. These are different. I sleep in them. I use them for the call center at work. I use them for gaming, I use them for my mobile calls. I absolutely love these. If I don't want to hear no one, I WILL NOT. When on calls or gaming they do NOT hear your background. A must buy item. *****5 STARS ALL AROUND *****

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I'll never buy another headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest headset ive bought in quite a while. Sound quality is nice and crisp. Mic is amazing and i can be heard great. Paired up with razer synapse i cane tweak with what i want friends to hear. And the battery lasts forever. I've played it for 8 hours straight and only lost about 40%. I can leave it on all night and it will be at the same percentage as it was the day before. Ill never buy another headset as long as this one lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best for comms slight miss for directional cues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes without saying, the mic on this beast is one of the best you can get in a wireless headset with no equal. If discord or platform of choice is your most important factor, then this is a no brainer. I would not recommend for wfh though as it does not integrate with teams/zoom like a business class headset would so it's difficult to guage if you are muted. The only gripe I have is with the directional cues, the sound profile is decent but not the best. Stage is mid and not as wide as you would like. For games like CS2 it does a decent enough job providing a cue, but it's not as accurate as they should be. The software is required for initial setup and then can be stored for easy use/toggle on headset. I would give the sound stage and directional around a 7.5/10. There are far better options for that aspect but with the tradeoff of a terrible mic. I would marry the G Pro X 2 with this mic if possible

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Gyatt tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this headset very comfortable, and has a good connection range. Lasts considerably long, and with nice sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Consistent and Reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing audio quality and the microphone is super clear. It doesn’t peak and the headset has a really good battery life and Bluetooth range, it has a dongle specifically for connecting and it doesn’t have any lag. Razer synapse makes for an easily customizable. I’ve bought 3 pair at this point for my girlfriend and brother in law

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love it ! Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he absolutely loved it. The Audio is crisp, sound is great. And the best part its wireless he absolutely loves that feature even tho he swore he didn’t care for it before !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset released in 2023 so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new model sounds great and I love the comfort this headset provides. I orefer the ear cups from this headset over any with leather as its more breathable and doesn't cause my head to feel hot. Micrphone is amazing as well, I asked my friends how it sounds compared to my elgato mic and they didn't notice any difference. For a headset mic to sound almost as good as a stand alone mic, is one of the biggest reasons why I bought this headset. My only dislike is that the headset doesn't swivel like the astros or steels series headsets. Overall I'd say this headset is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, pristine sound, excellent microphone, and super long battery life at a great price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with great sound quality. Most headsets over the ear sit uncomfortable on my ears, these are very nice even for prolonged periods.

    I would recommend this to a friend
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