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Customer Ratings & Reviews

$35.99
Save $24
Comp. Value: $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3581 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the BlackShark V2 X Gaming Headset for its excellent sound quality and comfortable design, making it suitable for extended use. The lightweight feel and good fit contribute to the positive user experience, especially considering the affordable price. However, some customers have expressed concerns about the microphone, volume capabilities, and cord length. Additionally, a few users have noted compatibility issues and a desire for stronger bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,581 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for meetings, classes, and daily use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these headphones for online classes and video meetings, and they have been absolutely wonderful. The sound quality is excellent — clear, crisp, and perfect for both listening and speaking. The microphone picks up my voice really well, and the headset is very comfortable even after long hours of use. They feel lightweight, durable, and reliable. I highly recommend these not just for gaming, but also for remote work and online learning.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean crisp sound. Great gaming feedback for on depth surround sound from headset. Comfortable to wear for server hours of gaming. Voice is clear to other players on game or on conference calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo comfortable and light weight, they sound amazing as well as mic quality being top notch!!! The price is perfect, everything is perfect. Honestly I've tried many headphones, I finally found my go to. Love the color too so pretty!! Couldnt have been happier and will purchase again if anything happens to this pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Crystal Clear Sound and Comfort!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Xbox Series X, I dove into researching headsets to play with family across the country. The decision between wireless and wired was tough, but for the sake of mic quality and never having to worry about charging, this Kraken headset became the clear winner. I watched countless mic tests online to make sure I wouldn't sound like I was underwater – and I'm happy to say, the mic on this headset is fantastic. My friends hear me crystal clear, no issues whatsoever. As someone with a larger head and bigger ears, comfort is key, and these ear cuffs don’t disappoint. They fit perfectly, offer excellent noise cancellation, and produce beautiful, crisp sound. I’ve even started using them for my streaming setup since they allow me to easily monitor my mic levels. The handy volume knob on the side is another great touch, keeping me immersed in the game without having to mess with speaker adjustments. Plus, the mic tucks up neatly when I’m not using it, and unlike other headsets with non-detachable mics, it doesn't look bulky on camera. This is my second Kraken headset for Xbox, and I’m definitely sticking with this brand!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Durable, Decent mic and very noise cancelling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to my Granddaughter as a gift who is a avid gamer. Price was midgrade 60.00 so didn't break my bank. She's had them for awhile now and says the sound is amazing and the mic picks up great with clear voice. She loves that the headset is lightweight and ear pads very comfortable for long sessions. Her mother complains because they are so noise canceling she can't hear anything going on around her; I take that as a positive. Biggest positive I see is the durability. She's rough on stuff and these have held up beautifully. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Great sound, very comfy, great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset. Has some of rhe best comfortablity ive had with an over ear headset. Also sound is great. Almost better bass then my $400 Beats. Quality for price is excellent. I was quite surprised. Only thing keeping this from a 5 star is no removable mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great headset and feels awesome to wear, I’ve had headsets where they feel uncomfortable after 30 minutes of gameplay or so especially with glasses, but these feel great. A lot of headsets I’ve used had a mic eco and it would get annoying but not these. Definitely a good choice to consider and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty good good headphones especially for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfortable and I have large head. I like that its metal so less likely to break. Microphone is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive sound quality and comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, by no means am I an audiophile, but this headset sounds amazing compared to the ones I had. I am coming from Turtle Beach Stealth 700 gen 1 and have gotten used to their features and sound; I had the Playstation version so those did not work for my new XSX. I originally picked up the Microsoft Wireless Xbox headset, but the sound was not great in my opinion. It sounded too sharp and the stereo field was not wide enough for my liking. I returned those and got this headset instead for a fraction of the price (at the time of this review, BestBuy has it priced at $35.99, and they sent me a $15 gift certificate to use on my next purchase), so in total, I got these for $20.99; not bad! They sound cleaner, crisp but not sharp, and well balanced! They are super comfortable to wear, I was surprised at how good they feel. If you are in the market for a good pair of wired headset, these are it! I like that it comes with an extension cord, and a carrying bag. I am not a Razer user!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Five Star Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clean, especially for gaming. Super comfortable for long sessions, mic is clear, and they work perfectly on every console. Solid headset for the price, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Comfortable and clear sound for gaming

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset delivers solid audio and a comfortable fit for long gaming sessions. The mic picks up voice clearly and it works across all my systems without hassle. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Best mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic is soo good and comfortable and also very affordable. I can hear clearly and it’s easy to adjust the volume which I like and when it comes to comfortable it’s amazing cause when I use it for a while it doesn’t hurt my ears. And it was like 30-50 bucks which was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Microphone

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thrilled to receive these headphones in time for Christmas. (Super fast shipping. Came within 2 days). My son loves the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good design, weird bass quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware seems good enough for my use - the cord is robust, and the earpieces fit snugly on my head (though it can get somewhat hot, especially with this summer weather). The mic seems alright and has not given me any trouble. This headset probably has decent audio for the price (especially when on sale!), but it's not without its quirks. Before this I've been using earbuds for years, so I really don't remember how surround sound is supposed to feel like. Compared to earbuds, however, while bass is much more present, bass does also just feel more muffle-y, kind of lacking in clarity in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound Quality and Comfort for Gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Razer BlackShark V2 headset, and it has exceeded all my expectations. The sound quality is incredible, thanks to the THX Spatial Audio, which provides an immersive gaming experience. I can hear every detail, from footsteps in FPS games to subtle environmental effects in RPGs. The memory foam ear cushions are extremely comfortable, even during marathon gaming sessions. They block out external noise effectively, allowing me to focus completely. The build quality is solid yet lightweight, so I don’t feel any strain after hours of use. The detachable microphone is another standout feature. It delivers crystal-clear audio for my teammates and makes communication effortless. The headset also comes with a convenient control panel for volume and mute, which is a nice touch. Overall, the Razer BlackShark V2 is a must-have for gamers who want a high-quality, comfortable, and feature-packed headset. I couldn’t be happier with my purchase—highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones since November 2024. They are great! I even bought a second pair for my sister. One thing I like most, the earmuffs go over my ears and they have a cloth-like material on the face of the muffs. So, they dont peel or leave black "leather" flecks everywhere like previous headphones I've had. The volumn control on the headphone is nice, also the mic mute button is super convinient and works. I've been told that my voice in chat servers comes across clear. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Microphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed a Razer headset and the sound is super crisp with deep bass that makes games feel way more immersive. It’s comfortable to wear for long sessions, and the mic picks up my voice clearly without background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is headphones very light and soft, good sound and quality. They are the best for their price. I’m hapyyyyy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best choice for playing games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, It was on e the best choices. High quality audio, comfortable sometimes I almost forgot that I was using while I was playing my PS5. I strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and clear audio For the price of the headphones. The fit is perfect and manageable.

    I would recommend this to a friend