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Customer reviews

Rating 4.6 out of 5 stars with 3910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and overall comfort provided by these headphones. Users frequently praise the lightweight design and the perfect fit, noting that the product offers excellent value for the price. While the majority of feedback is positive, some users have reported minor difficulties regarding volume control, connectivity stability, and the length of the cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,910 reviews
  • Rated 1 out of 5 stars

    Couldnt hear other people chat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great than broke after 2 weeks. If they give me a new one and it works like the first few times I will get 5 stars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Razor low option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best Razor option. Many others that are far better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky, awkward headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to wear. Was way to difficult to adjust. Couldn't get the band to set where it wouldn't keep sliding off. The mic seems way over-sized, making wearing this even more awkward. The hearphones cup your ears so completely, that you can forget hearing anything else - I personally did not like this. I had to return them immediately to find something that better fit my gaming experience. Too bad, because I did like the nice colors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation not as good as i would like. Fair product for rair price it's just ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one way to plug into device. My PC wouldnt even read this headset with the cable provided. No help online or in the instruction manual.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no thank you !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and in three days the headphone stopped working . Probably mine was the defected one, but I wouldn’t recommend .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is too late to return it because I forgot, but I got this open box and it was missing the split cable to allow the microphone to work. I would recommend it just do not get it open box.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    headband issue

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I got it as a gift for my sister and she said the earcups are very loose (adjustable headband)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is js trash. ………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get it to cooperate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get headset and microphone to work at the same time. Want a bad product, just didn’t seem to be compatible with my PC setup. Returned and went with a different headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to have a fan on you while you game during these hot summers, well right when I put it on it amplified how loud it was. I guess because of how hollow. I would not recommend if you have a fan on you. I will exchange this for the kraken tournament because I sure that, that one won’t be as hollow and allowed the wind to amplified

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't work, couldn't hear anything when I plugged them into my laptop: Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You could get better out of a toilet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I ever have seen . It did not work coming right out of the box on Xbox series X . I tried every single setting . This is Absolute garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, but not the sound quality I hoped for .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box it seemed cheaply made. I bought it because I love the razer death adder mouse so I thought I'd give their headsets a try. The price is really low so I didn't expect a lot, but I was still let down. The adjustable length on the headset is flimsy and so is the wire to move the microphone. I downloaded the software to my computer and it never connected to it. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound + the mute button doesn’t work. I have had 5 dollar headsets that work better than this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has some static to it. I’m not a huge fan of them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch out for static and crackling after a few mon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a month or 2 but now for some reason they crackle and sound like static when i play i have to unplug the headset and plug them back in for it to go away

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really like this. Change it for a better brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surround Sound is not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.1 Surround Sound is not working. Application does not launch on my PC. Razer tech support is the worst support I have ever dealt with. They respond rudely to messages, make you repeat the same emails several times. As a solution to the problem, after two weeks of correspondence, they suggested that I reset the PC to factory settings with the loss of all data. Problems only with their application, everything else works perfectly on my PC. I do not advise buying these headphones and Razer in general, they are not responsible for their products.

    No, I would not recommend this to a friend